Shop Assistant Cashier - Clicks Mosselbay Mall

Clicks Group Limited

Mossel Bay

On-site

ZAR 100,000 - 145,000

Full time

11 days ago

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Job summary

Clicks Group Limited in Mossel Bay is looking for a frontline retail associate to support in-store operations, handle transactions accurately, and promote the Clicks clubcard program to enroll new members.

You will deliver superior customer service, maintain merchandising standards, and stay informed about promotions to help customers feel confident and pay less.

Desirable: experience in a customer-facing FMCG role; Grade 12 with Maths and English; strong planning, teamwork and problem solving.

Qualifications

Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence

Responsibilities

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Skills

Planning and organising

Problem-solving

Strong customer orientation

Relating and networking

Following instructions and procedures

Delivering Results and MeetingCustomer

Working with people

Persuading and Influencing

Coping with Pressures and Setbacks

Education

Maths 50% and English 50% at Grade 12 level

Job description

Listing reference: click_027747

Listing status: Online

Apply by: 2 November 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Mosselbay

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
To ensure the safe handling of cash at all times.
To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

Basic maths calculations
Retail/FMCG background and understanding of merchandising and promotions principles
Understanding of stock management procedures
Knowledge of customer service excellence

Skills: