Shop Assistant / Cashier - Clicks Montagu Village

Clicks Group Limited; Montagu; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Clicks Group in Western Cape is hiring for a permanent in-store role focused on service excellence at the POS. You will handle cash and card transactions, enroll clubcard members, and promote promotions to customers. The role requires attention to accuracy and a customer-centric approach.

As part of the team, you will maintain visuals, merchandise, and updated product knowledge while delivering a friendly shopping experience and meeting sales targets.

Qualifications

• Basic maths calculations are required.
• Retail/FMCG background helpful for merchandising and promotions.
• Understanding of stock management procedures.
• Knowledge of customer service excellence.

Responsibilities

• Execute all POS transactions accurately and efficiently.
• Maintain high accuracy in scanning merchandise and processing payments.
• Promote Clicks clubcard and enroll new members.
• Highlight promotions to customers to drive sales.
• Deliver friendly, professional service and act as a brand ambassador.
• Keep merchandising and shop floor housekeeping to standard.
• Maintain knowledge of products, ranges, promotions, and events.

Skills

Cash handling

POS operation

Customer service

Clubcard promos

Education

Grade 12 maths and english (50%)

Job description

Listing reference: click_027698

Listing status: Online

Apply by: 29 October 2026

Position summary

Industry: Wholesale & Retail Trade

Job category: Other: FMCG, Retail, Wholesale and Supply Chain

Location: Western Cape

Contract: Permanent

EE position: Yes

About our company

Clicks Group

Introduction

To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.

Job Objectives:

• To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks' clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers "feel good and pay less".
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.

Knowledge:

• Basic maths calculations
• Retail/FMCG background and understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence

Skills:

• Planning and organising skills
• Problem-solving skills
• Strong customer orientation
• Relating and networking
• Following instructions and procedures
• Delivering Results and Meeting Customer Expectations
• Working with people
• Persuading and Influencing
• Planning and Organising
• Coping with Pressures and Setbacks

Experience:

• Desirable: experience in a customer facing role within a retail/FMCG store operations environment

Education:

• Desirable: Maths 50% and English 50% at Grade 12 level