Shift Supervisor - Old Khaki - Somerset Mall

Old Khaki; Wes-Kaap; On-site; ZAR 220,000 - 300,000; Full time

Job summary

Old Khaki in the Western Cape is seeking a Store Supervisor to manage day-to-day store operations and lead a high-performing team. You will drive turnover, control shrink, and deliver exceptional customer service while implementing the brand's customer experience strategy.

You will lead talent selection, training, coaching and retention initiatives, implement visual merchandising standards, ensure health and safety compliance, and align the team with Old Khaki culture to create an engaging

Qualifications

• 2 years of supervisory experience.
• Matric or Equivalent.
• Microsoft Office proficiency.
• Clear Criminal record.
• Ability to communicate effectively at all levels.

Responsibilities

• Assisting in managing all aspects of a store.
• Maximizing turnover and profit.
• Stock loss control and prevention.
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices.
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Skills

Leadership

Customer service

Communication

Adaptability

Team coaching

Education

Matric or Equivalent

Tools

Microsoft Office

Job description

Responsibilities:

• Assisting in managing all aspects of a store
• Maximizing turnover and profit
• Stock loss control and prevention
• Deliver exceptional customer service by implementing customer experience strategy.
• Lead Talent selection, training, coaching, retention and recognize initiatives for all team members.
• Innovative visual merchandising to optimize sales.
• Implement all company policies and procedures.
• Maintaining health & safety practices
• Optimize team through creating an inspiring environment.
• Align team members to Company culture and create fun.

Minimum requirements:

• 2 years of Supervisory experience
• Matric or Equivalent
• Microsoft – Computer Proficiency
• Clear Criminal record
• Ability to communicate effectively at all levels.

Behavioural requirements:

• Inspirational leadership and passion
• Taking ownership
• Building and maintaining relationships
• Innovation and change management
• Thinking adaptability
• Taking ownership