Settlements Clerk

Fidelity Services Group; Gauteng; On-site; ZAR 240,000 - 420,000; Full time

Job summary

Fidelity Services Group in Gauteng is seeking a Settlement Clerk to manage daily settlement of client payments in line with policy and ensure client needs are met efficiently.

You will verify credits, process payments and liaise with banking partners while maintaining strict deadlines and data accuracy. The role requires flexibility to cover alternate weekends and public holidays.

Qualifications

• Grade 12 with Mathematics and Accounting preferred
• Experience in Cash Management Centre is beneficial
• Solid understanding of SAP advantageous
• MS Office, esp. Excel, is essential
• Exposure to banking systems is preferred
• Knowledge of administrative procedures
• Knowledge of reconciliation procedures
• Knowledge of Cash Management Centre processes
• Knowledge of company policies and procedures
• Willing to work alternate Saturdays, Sundays and Public Holidays

Responsibilities

• Ensure all clients are paid on a daily basis
• Ensure correct clients are credited with the correct amounts
• Checking and processing of all payments throughout the day
• Adhering to strict daily payment deadlines
• Client telephone and e-mail queries
• Liaise with cash centres and recon department
• Recoveries of Incorrect payments
• Manual Payment preparation and releasing
• Exception device management and escalation and payments
• Fulfil Settlements function on alternative weekends

Skills

MS Office

Attention to detail

Numerical accuracy

Communication skills

Teamwork

Flexibility

Client liaison

Delivering objectives

Liaise with clients professionally

Education

Grade 12

Tools

SAP

Job description

Reporting to - Settlements Manager

Division - Operational Finance (Cash Processing)

Job Introduction

Settlement process of all customers in line with company policies and procedures and that the client’s needs are always efficiently and professionally met.

Reporting to - Settlements Manager

Division - Operational Finance (Cash Processing)

Job Introduction

Settlement process of all customers in line with company policies and procedures and that the client’s needs are always efficiently and professionally met.

Key Performance Areas: (not totally inclusive):

• Ensure all clients are paid on a daily basis.
• Ensure correct clients are credited with the correct amounts
• Checking and processing of all payments throughout the day
• Adhering to strict daily payment deadlines
• Client telephone and e-mail queries
• Liaise with cash centres and recon department
• Recoveries of Incorrect payments
• Manual Payment preparation and releasing
• Exception device management and escalation and payments
• Fulfil Settlements function on alternative weekends

Minimum Requirements

• Grade 12 (Preferable with Mathematics and Accounting as subjects)
• Previous Cash Management Centre experience would be highly beneficial
• Solid understanding of SAP would be advantageous
• Computer Literacy in MS Office Packages essential, with specific reference to advance Excel
• Exposure/experience dealing with banking systems
• Knowledge of administrative procedures
• Knowledge of reconciliation procedures
• Knowledge of Cash Management Centre processes
• Knowledge of company policies and procedures
• Required to work alternate Saturdays, Sundays and Public Holidays

Core Competencies

• MS Office Computer skills
• Acting professionally
• Sound communication skills (written and verbal)
• Supporting and working with others
• Delivering objectives
• Sharing and cooperating
• Dealing with changing circumstances
• Numerical accuracy and high methodical working methods are required
• Attention to detail
• Ability to cope with large volumes of data and work
• Sound communication skills
• Liaise professionally with clients

We reserve the right not to make an appointment to any advertised position. Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.