Service Sales Engineer : Power Technique

Atlas Copco; Boksburg; On-site; ZAR 480,000 - 720,000; Full time

Job summary

Atlas Copco Jet Park, Boksburg, South Africa is seeking a Service Sales Engineer to drive service sales growth through technical knowledge and customer-focused solutions. You will work on-site to identify opportunities, prepare quotations, and meet service and parts targets while expanding customer share.

You will build lasting client relationships, understand pumping requirements, and contribute to monthly reporting and market awareness.

Qualifications

• Experience in pumps sales and pumps technical background required.
• Knowledge of pump applications, components and maintenance.
• Ability to translate customer needs into service/aftermarket solutions.
• Maintain good customer relationships.
• Good planning and organizational skills.
• Ability to convert sales.
• Valid driver's license.
• Confident and team player.
• Computer literate.
• Punctual and self-motivated, able to work unsupervised.

Responsibilities

• Identify and develop pump service and aftermarket sales opportunities, including spare parts, servicing and repairs.
• Understand customer's pumping requirements and recommend suitable service solutions, drawing on technical product knowledge.
• Prepare part, service and repair quotations for customers.
• Ensure CRS Sales targets for Service Operations and Part Sales are met.
• Drive customer satisfaction by facilitating fast and efficient service.
• Grow CRS Business by improving the 1:1 ratio and increasing customer share.
• Maintain/increase customer share by regular visits.
• Prepare monthly reports of quotations vs orders received.
• Monitor competitor and pirate activity in the area and at key customers.
• Report on pricing structure of competitors and changes.
• Involvement of tenders, quotations and proposals.
• Monthly/quarterly structure quality meetings with key clients.

Skills

Pumps sales

Pumps knowledge

Relationship mgmt

Planning

Sales conversion

Qualifications

Driver's license

Confidence

Teamwork

Computer literacy

Punctuality

Interpersonal skills

Self-motivation

Education

Tertiary qualification or equivalent experience

Job description

Service Sales Engineer : Power Technique

Marketing Jet Park, Boksburg South Africa On-Site

Your role

As a Service Sales Engineer, your mission is to drive sales growth for our service business by leveraging your technical expertise and understanding of customer needs. Reporting to the Power Technique Services Business Line Manager, you will implement effective service sales strategies.

Your day-to-day

• Identify and develop pump service and aftermarket sales opportunities, including spare parts, servicing and repairs.
• Understand customer's pumping requirements and recommend suitable service solutions, drawing on technical product knowledge.
• To prepare part, service and repair quotations for customers.
• To ensure that CRS Sales targets for Service Operations and Part Sales are met.
• To continuously drive customer satisfaction by facilitating fast and efficient service.
• Grow the CRS Business by actively improving the 1:1 ratio and increasingcustomer share in the Equipment population.
• Maintain and increase customer share by conducting regular customer visits.
• Prepare monthly reports of activities and statistics of quotations vs orders received.
• Monitor and reporting of all competitor and pirate activity in the area and at key customers.
• Have an in depth knowledge of Atlas Copco competitors’ products and market share in your area of responsibility.
• Report on the pricing structure of our competitors and changes.
• Involvement of tenders, quotations and proposals.
• Monthly/quarterly structure quality meetings with key clients.
• Carry out any function or duty as may be required in terms of "The Way We Do Things".
• Promote company image, service, spares and sales.
• Assist marketing with service proposals.

Your skills and experience

• Experience in pumps sales and/or a technical background in pumps is essential.
• Knowledge of pump applications, components and maintenance requirements,with the ability to translate customer needs into suitable service and aftermarket solutions.
• Ability to maintain good customer relationships.
• Good planning and organizational skills.
• Ability to convert sales.
• Suitable Tertiary qualification or experience.
• Valid drivers' license.
• Confident.
• Team player.
• Computer literate.
• Punctual.
• Excellent interpersonal skills.
• Self-motivated and ability to work unsupervised at set standards.

Your compensation and benefits

We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward.

Your location

This role requires you to work on-site at our office in Jet Park, Boksburg, South Africa (ZA). You will be part of a dynamic team and enjoy the benefits of face-to-face collaboration.

Positions will be filled in line with Atlas Copco Industrial SA (Pty) Ltd values and Employment Equity Policy and Plan. Preference will be given to members of designated groups that are under-represented.

Why it is great to work with us

Your career grows through your skills, your curiosity, and the people you work with. You join a global network where we learn from each other and share knowledge openly. We focus on long-term development and encourage you to explore new ideas that help us move forward. Innovation is part of how we think and act – we test, improve, and use what we learn to create solutions that matter. You can make a meaningful impact by contributing with your insights and taking ownership of your work, supported by flexible ways of working and leaders who empower you.

Application process

Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us.

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

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Atlas Copco Group enables technology that transforms the future. We innovate to develop products, services and solutions that are key to our customers' success. Our four business areas offer technologies for air and gas compression, vacuum and abatement, automated assembly and quality control, mobile energy management and power generation as well as portable and industrial flow technologies.

Visit the Atlas Copco Group website

Job Skills

Key Skills

Customer Needs Identification Presentation Skills Product Demonstration Product Knowledge Relationship Management Sales Proposals Sales Prospecting Sales Strategies Self-Motivation Technical Sales

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