Service Delivery & Scheduling Coordinator

Liham Consulting Pty (Ltd); Gqeberha; On-site; ZAR 167,400 - 223,200; Full time

Job summary

Liham Consulting Pty (Ltd) in Gqeberha, Eastern Cape, is looking for a skilled coordinator for service delivery. The role involves scheduling, managing maintenance, ensuring compliance, and liaising with internal teams. A Grade 12 qualification and 1-2 years of experience in coordination or administration are essential. Ideal candidates will be from a service delivery environment. This position offers an opportunity to develop skills in service management and coordination within a dedicated team.

Qualifications

• 1-2 years' experience in coordination or administration.
• Must come from service delivery environment.

Responsibilities

• Track progress and resolve scheduling or resource conflicts.
• Maintain accurate service records and logs for compliance and reporting.
• Participate in planning meetings to forecast service demand and resource allocation.
• Manage routine and emergency maintenance schedules for existing clients.
• Ensure service level agreements (SLA'S) are met by tracking technician dispatch and job completion.
• Liaise with internal teams to ensure timely and accurate deployment.

Education

Grade 12 qualification

Job description

Liham Consulting Pty (Ltd) in Gqeberha, Eastern Cape, is looking for a skilled coordinator for service delivery. The role involves scheduling, managing maintenance, ensuring compliance, and liaising with internal teams. A Grade 12 qualification and 1-2 years of experience in coordination or administration are essential. Ideal candidates will be from a service delivery environment. This position offers an opportunity to develop skills in service management and coordination within a dedicated team.