Service Coordinator

Liham Consulting Pty (Ltd); Gqeberha; On-site; ZAR 167,400 - 223,200; Full time

Job summary

Liham Consulting Pty (Ltd) in Gqeberha, Eastern Cape, is looking for a skilled coordinator for service delivery. The role involves scheduling, managing maintenance, ensuring compliance, and liaising with internal teams. A Grade 12 qualification and 1-2 years of experience in coordination or administration are essential. Ideal candidates will be from a service delivery environment. This position offers an opportunity to develop skills in service management and coordination within a dedicated team.

Qualifications

• 1-2 years' experience in coordination or administration.
• Must come from service delivery environment.

Responsibilities

• Track progress and resolve scheduling or resource conflicts.
• Maintain accurate service records and logs for compliance and reporting.
• Participate in planning meetings to forecast service demand and resource allocation.
• Manage routine and emergency maintenance schedules for existing clients.
• Ensure service level agreements (SLA'S) are met by tracking technician dispatch and job completion.
• Liaise with internal teams to ensure timely and accurate deployment.

Education

Grade 12 qualification

Job description

Job Description

Track progress and resolve scheduling or resource conflicts

Maintain accurate service records and logs for compliance and reporting

Participate in planning meetings to forecast service demand and resource allocation

Manage routine and emergency maintenance schedules for existing clients

Ensure service level agreements (SLA'S) are met by tracking technician dispatch and job completion

LiasIe with internal teams to ensure timely and accurate deployment

Qualifications & Skills

Grade 12 qualification

1-2 years' experience in coordination or administration

Must come from service delivery environment