Service Controller (JB6265)

Freerecruit; Johannesburg; On-site; ZAR 180,000 - 230,000; Full time

Job summary

Freerecruit is seeking a Service Controller for an office-based role in Johannesburg. You will own service coordination, handle quotes and invoices, manage stock, and support billing while building strong customer relationships.

The role emphasizes meticulous records management, high-volume processing, and strong Excel/Word skills in a customer-focused environment.

Qualifications

• Grade 12 with Mathematics.
• Valid driver’s licence.
• Experience using Sage Accounting or a similar accounting package.
• Strong Microsoft Excel skills.
• Proficiency in Microsoft Word.
• Experience generating quotes and invoices.
• Strong office administration, organisation and follow-up skills.
• Meticulous attention to detail and the ability to manage a high volume of records accurately.
• Strong customer service, telephone and people skills.

Responsibilities

• Coordinate service calls and scheduling.
• Assist with stock management and invoicing/billing support.
• Maintain customer relationships and after-sales administration.
• Process quotes and invoices.
• Handle record-keeping with accuracy and attention to detail.

Skills

Strong customer service

Office administration

Attention to detail

Organisational skills

Follow-up skills

Numerical ability

Education

Grade 12 with Mathematics

Tools

Sage Accounting

Microsoft Excel

Microsoft Word

Job description

Service Controller (JB6265)

Orange Grove, Johannesburg (Office-based)

Take ownership of service coordination within a small, customer-focused office-automation after-sales business.

This varied role offers exposure to service calls, stock management, billing support, customer relationships and general service administration.

Minimum Requirements:

• Grade 12 with Mathematics
• Valid driver’s licence
• Basic bookkeeping skills and strong numerical ability
• Experience using Sage Accounting or a similar accounting package
• Strong Microsoft Excel skills
• Proficiency in Microsoft Word
• Experience generating quotes and invoices
• Strong office administration, organisation and follow-up skills
• Meticulous attention to detail and the ability to manage a high volume of records accurately
• Strong customer service, telephone and people skills