Senior Voice Systems Engineer

Placements24; Centurion; Hybrid; ZAR 900,000 - 1,200,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Performance incentives

Hybrid work model

Professional growth opportunities

Job summary

Placements24 is seeking a Senior Voice Systems Engineer in Centurion, Gauteng. The role focuses on VoIP design, deployment, and maintenance, ensuring reliable IP telephony for a large client base. The position blends on-site collaboration with remote work flexibility.

You will optimize VoIP infrastructure, manage gateways and SBCs, and work with IT to integrate voice systems with other enterprise apps. Hybrid work and ongoing training are offered to advance your skills.

Qualifications

• Bachelor's degree in IT/CS related field.
• At least 5 years in voice systems engineering.
• Experience with major VoIP platforms and SIP/RTP protocols.
• Familiarity with SBCs and call routing.
• Hybrid work experience and teamwork skills.

Responsibilities

• Design, deploy, and manage enterprise VoIP systems and IP PBX.
• Configure voice gateways, SBCs, and related hardware.
• Monitor voice network performance and troubleshoot issues.
• Develop voice network security policies and procedures.
• Collaborate with IT to integrate voice with enterprise apps.
• Perform capacity planning and upgrades for voice infra.
• Provide support and training to staff and engineers.
• Document configurations and troubleshooting guides.
• Stay updated on trends in voice technology.
• Participate in disaster recovery planning for voice services.

Skills

VoIP platforms

SIP/RTP

SBCs

Hybrid work

Team collaboration

Education

Bachelor's degree in IT/CS related field

Tools

Cisco CUCM

Avaya

Asterisk

Job description

About the Role

Our client, a prominent player in the telecommunications industry, is seeking a seasoned Senior Voice Systems Engineer to join their dedicated team. This role will focus on the design, implementation, and maintenance of advanced voice communication systems, ensuring seamless and reliable communication for our extensive client base. You will be instrumental in managing and optimizing our VoIP infrastructure, IP telephony solutions, and related communication platforms. This position offers a blend of on-site collaboration and remote flexibility, allowing you to contribute effectively while maintaining a healthy work-life balance. We are looking for an individual with a strong technical acumen and a passion for delivering high-quality voice solutions. Your expertise will be vital in maintaining and enhancing our client's communication capabilities.

Key Responsibilities

• Design, deploy, and manage enterprise-level VoIP systems, IP PBX, and contact center solutions.


• Configure and maintain voice gateways, session border controllers (SBCs), and related telephony hardware.


• Monitor voice network performance, troubleshoot issues, and implement solutions to ensure high-quality voice services.


• Develop and implement voice network security policies and procedures.


• Collaborate with IT and network teams to integrate voice systems with other enterprise applications.


• Perform capacity planning and manage upgrades for voice infrastructure.


• Provide technical support and training to junior engineers and end-users.


• Document voice system configurations, procedures, and troubleshooting guides.


• Stay updated on the latest trends and technologies in voice communication systems.


• Participate in disaster recovery planning and testing for voice services.

Requirements

• Bachelor's degree in Information Technology, Computer Engineering, or a related field.


• At least 5 years of hands-on experience in voice systems engineering and administration.


• Proficiency with major VoIP platforms (e.g., Cisco CUCM, Avaya, Asterisk).


• Strong understanding of SIP, H.323, RTP, and other voice protocols.


• Experience with session border controllers (SBCs) and call routing.


• Familiarity with unified communications and contact center technologies.


• Excellent analytical and problem-solving abilities.


• Good communication and teamwork skills.


• Experience working in a hybrid environment, balancing remote and office-based tasks.


• Relevant certifications such as CCVP or equivalent are a plus.

Benefits

Our client offers a competitive annual salary for this position, along with a comprehensive benefits package including medical aid, a provident fund, and performance-based incentives.

This role, based in Centurion, Gauteng, ZA, operates on a hybrid model, offering flexibility between working from home and collaborating in the office.

We provide ample opportunities for professional growth, continuous learning, and access to industry-leading training.

Additional benefits include paid annual leave, study leave for certifications, and a supportive team culture.

Join our innovative client and contribute to shaping the future of telecommunications.