Senior VoIP Systems Engineer

Placements24; Mbombela (Nelspruit); Presencial; ZAR 900 000 - 1 200 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Annual leave

Retirement savings plan

Access to latest VoIP technologies

Professional certifications training

Resumo da oferta

Placements24 is seeking a Senior VoIP Systems Engineer in Nelspruit, Mpumalanga to design, implement, and manage scalable VoIP solutions. You will lead deployment of PBX, SBCs, and IP telephony devices while troubleshooting complex voice issues and ensuring QoS across networks.

The role requires 5–7 years of hands-on VoIP experience, strong knowledge of SIP/H.323/RTP, and experience with Asterisk, Cisco CallManager, Avaya, and UC platforms. Telecoms industry background is essential.

Qualificações

• Bachelor’s degree in Computer Science, Engineering, Telecommunications, or related field.
• 5–7 years of hands-on VoIP system design, implementation, and administration.
• In-depth knowledge of SIP, H.323, and RTP.
• Experience with PBX platforms such as Asterisk, Cisco CallManager, and Avaya.
• Strong IP networking, including TCP/IP, VLANs, QoS, and firewalls.
• Experience with UC platforms like Microsoft Teams and Cisco Webex.
• Certifications such as CompTIA Voice+, CCVP, CCNP Voice are a plus.
• Experience in the telecoms industry required.

Responsabilidades

• Design, deploy, and maintain VoIP infrastructure, including PBX systems, gateways, and session border controllers (SBCs).
• Configure and manage IP telephony devices, softphones, and unified communications platforms.
• Troubleshoot complex VoIP issues, including call quality problems, call routing failures, and SIP trunking issues.
• Develop and implement network configurations to support VoIP services, ensuring QoS and security.
• Monitor system performance and proactively identify and resolve potential issues.
• Collaborate with network engineers and IT teams to ensure seamless integration of voice and data networks.
• Create and maintain comprehensive documentation for VoIP systems and configurations.
• Stay up-to-date with the latest advancements in VoIP and unified communications technology.
• Provide technical support and guidance to junior engineers and end-users.
• Participate in capacity planning and system upgrade projects.

Formação académica

Bachelor's degree in Computer Science, Engineering, Telecommunications, or related field

Ferramentas

Asterisk

Cisco CallManager

Avaya

Oracle/Acme Packet

AudioCodes

Descrição da oferta de emprego

About the Role

Our client, a leading provider of unified communications solutions, is seeking an experienced Senior VoIP Systems Engineer to join their technical team in Nelspruit, Mpumalanga. This role is critical for the design, implementation, and ongoing management of robust Voice over IP (VoIP) systems, ensuring high-quality voice and collaboration services for our clients. You will be responsible for architecting scalable VoIP solutions, troubleshooting complex network issues, and driving innovation in voice communication technologies within the telecoms sector. The ideal candidate will possess deep technical expertise in VoIP protocols, telephony systems, and network infrastructure. This is an excellent opportunity to contribute to the technological advancement of a prominent company in Nelspruit, Mpumalanga, and shape the future of business communication. You will work with a team of skilled professionals dedicated to delivering reliable and cutting-edge communication platforms. Your technical acumen will be essential in ensuring seamless integration and optimal performance of all voice-related services.

Key Responsibilities

• Design, deploy, and maintain VoIP infrastructure, including PBX systems, gateways, and session border controllers (SBCs).
• Configure and manage IP telephony devices, softphones, and unified communications platforms.
• Troubleshoot complex VoIP issues, including call quality problems, call routing failures, and SIP trunking issues.
• Develop and implement network configurations to support VoIP services, ensuring QoS and security.
• Monitor system performance and proactively identify and resolve potential issues.
• Collaborate with network engineers and IT teams to ensure seamless integration of voice and data networks.
• Create and maintain comprehensive documentation for VoIP systems and configurations.
• Stay up-to-date with the latest advancements in VoIP and unified communications technology.
• Provide technical support and guidance to junior engineers and end-users.
• Participate in capacity planning and system upgrade projects.

Requirements

• Bachelor's degree in Computer Science, Engineering, Telecommunications, or a related field.
• Minimum of 5-7 years of hands-on experience in VoIP system design, implementation, and administration.
• In-depth knowledge of VoIP protocols, including SIP, H.323, and RTP.
• Experience with leading PBX platforms (e.g., Asterisk, Cisco CallManager, Avaya) and SBCs (e.g., Oracle/Acme Packet, AudioCodes).
• Strong understanding of IP networking fundamentals, including TCP/IP, VLANs, QoS, and firewalls.
• Experience with unified communications platforms (e.g., Microsoft Teams, Cisco Webex).
• Proven ability to troubleshoot complex voice quality and connectivity issues.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Relevant certifications (e.g., CompTIA Voice+, CCVP, CCNP Voice) are a strong advantage.
• Experience within the telecoms industry is required.

Benefits

• Competitive salary package commensurate with experience, alongside comprehensive health insurance, including medical and dental plans.
• Opportunities for professional growth are abundant, with access to advanced training programs, certifications, and conferences.
• A generous annual leave allowance promotes a healthy work-life balance.
• Role is based in Nelspruit, Mpumalanga, offering a dynamic work environment.
• Culture of innovation and collaboration, with ample opportunities for career advancement within the telecoms sector.
• Retirement savings plan and employee wellness initiatives are also provided.
• Access to the latest VoIP and networking technologies is guaranteed.
• Team-building events and social activities contribute to a positive workplace.