Senior Telecommunications Technician

Placements24; Stellenbosch; On-site; ZAR 320,000 - 520,000; Full time

Benefits offered by this job

Medical aid

Advanced training

Retirement plan

Job summary

Placements24 in Stellenbosch, Western Cape seeks a Senior Telecommunications Technician to lead installation, maintenance, and repair of PABX, VoIP, routers, and switches for local clients.

The role requires 5+ years of hands-on telecom experience, strong diagnostic skills, and customer-focused service. You will work on-site, document activities, train junior techs, and ensure network reliability.

Qualifications

• Relevant technical qualification in Telecommunications, Electronics or related field.
• Minimum of 5 years hands-on experience as Telecommunications Technician.
• Proven expertise with PABX, VoIP and data networks.
• Proficiency with common telecom tools and testing equipment.
• Strong understanding of networking concepts.
• Good communication and customer‑facing skills.

Responsibilities

• Install, configure, test, and maintain telecom equipment including PABX, VoIP, routers and switches.
• Troubleshoot network and equipment faults to minimize downtime.
• Perform preventative maintenance for optimal performance.
• Interpret drawings, schematics, and service manuals.
• Manage inventory of parts and equipment for field service.
• Provide on-site technical support and training to end-users and junior technicians.
• Document service calls, repairs and maintenance activities accurately.
• Stay updated with advancements in telecommunications technology.

Skills

PABX installation

VoIP systems

Data networks

Networking protocols

Troubleshooting

Customer service

Time management

Attention to detail

Education

Telecommunications certification

Job description

About the Role

Our client, a leader in providing advanced telecommunication solutions, is seeking a highly experienced Senior Telecommunications Technician to join their operations team in Stellenbosch, Western Cape. This role is essential for the installation, maintenance, and repair of complex telecommunications systems, including voice, data, and video networks. You will be responsible for ensuring the highest levels of service reliability and performance for our client's customers. This is an excellent opportunity for a seasoned technician to take on a leadership role within a dynamic and innovative company. We are looking for a technically proficient individual with strong diagnostic skills and a commitment to excellence in customer service. Your expertise will be crucial in supporting our client's network infrastructure in the picturesque Stellenbosch area and beyond.

Key Responsibilities

• Install, configure, test, and maintain telecommunications equipment, including PABX systems, VoIP phones, routers, and switches.
• Troubleshoot and resolve network and equipment faults efficiently, minimizing downtime.
• Perform preventative maintenance on telecommunications systems to ensure optimal performance.
• Interpret technical drawings, schematics, and service manuals.
• Manage and organize inventory of parts and equipment for field service.
• Provide on-site technical support and training to end-users and junior technicians.
• Adhere to all company safety policies and procedures, ensuring a safe working environment.
• Document all service calls, repairs, and maintenance activities accurately.
• Stay updated with the latest advancements in telecommunications technology.

Requirements

• Relevant technical qualification or certification in Telecommunications, Electronics, or a related field.
• Minimum of 5 years of hands-on experience as a Telecommunications Technician.
• Proven expertise in installing and troubleshooting PABX systems, VoIP, and data networks.
• Proficiency with common telecommunications tools and testing equipment.
• Strong understanding of networking protocols and concepts.
• Ability to work independently and manage time effectively.
• Excellent problem-solving and analytical skills.
• Good communication and interpersonal skills, with a customer-centric approach.
• Valid driver's license is required for travel to client sites in Stellenbosch.

Benefits

Our client offers a competitive salary, opportunities for advanced training and certification, and a comprehensive benefits package including medical aid and retirement planning.

This role provides a chance to work with a leading telecommunications provider in the beautiful Western Cape, contributing to critical infrastructure and enjoying a supportive team environment. We foster professional growth and offer exciting challenges within a stable and growing industry.