About the Role
Our client, a premier telecommunications service provider, is seeking a highly skilled and experienced Senior Telecommunications Field Technician to join their operations in Stellenbosch, Western Cape, ZA. This role is integral to the installation, maintenance, and repair of our advanced telecommunications infrastructure, ensuring reliable service delivery to our diverse customer base. You will be responsible for a wide range of technical tasks, working both independently and as part of a team, often in challenging field environments. The ideal candidate is a problem-solver with strong hands-on technical skills and a commitment to quality workmanship and customer satisfaction.
Key Responsibilities
- Install, test, and commission telecommunications equipment, including fiber optic cabling, routers, switches, and wireless access points.
- Perform routine maintenance and preventative checks on network infrastructure to ensure optimal performance and uptime.
- Troubleshoot and diagnose network issues, identifying root causes and implementing effective repairs.
- Respond to service calls and customer requests for technical assistance in a timely manner.
- Read and interpret technical drawings, schematics, and manuals to perform installations and repairs accurately.
- Ensure all work is completed in accordance with company standards, safety regulations, and industry best practices.
- Maintain accurate records of all work performed, including service reports, equipment logs, and inventory.
- Manage and maintain a company vehicle and tools, ensuring they are in good working order.
- Provide technical guidance and support to junior technicians.
- Communicate effectively with customers and internal support teams regarding service status and resolution.
Requirements
- Matric certificate or equivalent qualification; a relevant technical diploma or trade certification is highly advantageous.
- Minimum of 5 years of proven experience as a Telecommunications Field Technician.
- Strong hands-on experience with fiber optic splicing, testing (OTDR, light meters), and termination.
- Proficiency in installing and configuring network hardware, including routers, switches, and modems.
- Knowledge of various telecommunications technologies, including DSL, fiber, and wireless.
- Familiarity with safety procedures for working at heights and in confined spaces.
- Excellent diagnostic and problem-solving abilities.
- Ability to work independently, manage time effectively, and meet deadlines.
- Valid driver's license and a clean driving record.
- Must be able to work in Stellenbosch, Western Cape, ZA, and be available for on-call duties as required.
Benefits
- Our client offers a competitive hourly wage and overtime opportunities, along with a comprehensive benefits package including medical aid, life insurance, and a provident fund.
- We are committed to employee development, offering training programs and opportunities for career advancement within the company.
- Join our team and contribute to delivering high-quality telecommunications services across the Cape Winelands region of South Africa.