Five-Star Spa Front Desk Lead

Advius (Pty) Ltd; Somerset West; On-site; ZAR 240,000 - 320,000; Full time

Job summary

Advius (Pty) Ltd in Somerset West, South Africa, seeks a polished Senior Receptionist to be the first point of contact for spa guests, delivering a seamless five-star experience from arrival to departure. You will manage the spa front desk, handling reservations, check-ins, and check-outs while providing administrative support to the Spa Manager in a fast-paced luxury setting.

This role requires a professional appearance, strong service orientation, and the flexibility to work shifts, weekends,

Qualifications

• Must demonstrate a service-oriented attitude and client focus.
• Experience in a luxury or five-star environment is advantageous.
• Ability to maintain professionalism and composure under pressure.

Responsibilities

• Deliver five-star guest service at all times at the spa front desk.
• Manage spa reservations, guest enquiries, check-ins and check-outs.
• Provide administrative and operational support to the Spa Manager.
• Maintain accurate records and guest information.
• Monitor stock levels and assist with stock takes and petty cash.
• Ensure compliance with health, safety and hygiene standards.

Skills

Service oriented

Independent worker

Professional appearance

Polished communication

Education

Grade 12 / Matric

Job description

Advius (Pty) Ltd in Somerset West, South Africa, seeks a polished Senior Receptionist to be the first point of contact for spa guests, delivering a seamless five-star experience from arrival to departure. You will manage the spa front desk, handling reservations, check-ins, and check-outs while providing administrative support to the Spa Manager in a fast-paced luxury setting.

This role requires a professional appearance, strong service orientation, and the flexibility to work shifts, weekends,