Senior Retail Sales Associate

Placements24; George; On-site; ZAR 167,000 - 279,000; Full time

Benefits offered by this job

Competitive salary

Career development

Employee discounts

Health and wellness

Team oriented culture

Job summary

Placements24 in George, Western Cape, is seeking a dedicated Senior Retail Sales Associate to join our flagship store. You will deliver exceptional customer service, drive sales targets, and mentor junior staff, acting as a key contact for customers with product knowledge and personalized service.

You will support inventory, maintain visual merchandising standards, and contribute to a positive, collaborative team environment, including weekend and holiday shifts.

Qualifications

• Minimum of 3 years of experience as a Retail Sales Associate, preferably in a senior or key holder role.
• Proven track record of meeting and exceeding sales goals.
• Excellent communication, interpersonal, and customer service skills.

Responsibilities

• Engage with customers to understand their needs and provide tailored product recommendations.
• Achieve and exceed personal and store sales targets through effective selling techniques.
• Assist with inventory management, including stocktaking, replenishment, and maintaining stockroom organization.
• Provide guidance and mentorship to new and junior sales associates, fostering a collaborative team environment.
• Handle customer inquiries, complaints, and returns professionally and efficiently.
• Maintain store appearance, ensuring visual merchandising standards are met and the sales floor is presentable at all times.

Skills

Customer service

Communication

Sales

Mentoring juniors

Job description

Our client is looking for a dedicated and experienced Senior Retail Sales Associate to join their flagship store in George . This role is crucial in providing exceptional customer service, driving sales, and mentoring junior staff members. The ideal candidate will have a deep understanding of retail operations and a passion for customer engagement. You will act as a key point of contact for customers, offering expert product knowledge and personalized service to enhance their shopping experience. This position offers a great opportunity to grow within a respected retail brand, contributing to the success of the store in the scenic Western Cape.

Key Responsibilities

• Engage with customers to understand their needs and provide tailored product recommendations.
• Achieve and exceed personal and store sales targets through effective selling techniques.
• Assist with inventory management, including stocktaking, replenishment, and maintaining stockroom organization.
• Provide guidance and mentorship to new and junior sales associates, fostering a collaborative team environment.
• Handle customer inquiries, complaints, and returns professionally and efficiently.
• Maintain store appearance, ensuring visual merchandising standards are met and the sales floor is presentable at all times.

Requirements

• Minimum of 3 years of experience as a Retail Sales Associate , preferably in a senior or key holder role.
• Proven track record of meeting and exceeding sales goals.
• Excellent communication, interpersonal, and customer service skills.
• Ability to work independently and as part of a team in a fast-paced retail setting.
• Strong product knowledge within the retail sector, with a willingness to learn about new product lines.
• Flexibility to work shifts, including weekends and public holidays, as required by the store's operational needs.

Benefits

• Competitive salary and commission structure based on performance.
• Opportunities for professional development and career advancement.
• Employee discounts on a wide range of products.
• Comprehensive health and wellness programs.
• A positive and dynamic team environment focused on collaboration and customer satisfaction.