Senior Retail Sales Associate

Placements24; Bloemfontein; On-site; ZAR 134,000 - 201,000; Full time

Benefits offered by this job

Commission & bonus

Training programs

Career progression

Employee discounts

Team environment

Job summary

Placements24 in Welkom invites a Senior Retail Sales Associate to lead sales efforts, coach junior staff, and deliver outstanding service. You will use your product knowledge to exceed customer expectations and contribute to store performance in a fast-paced retail environment.

The ideal candidate has at least 2 years in retail sales, strong communication and teamwork skills, and flexibility to work weekends and holidays.

Qualifications

• Minimum 2 years of experience in retail sales.
• Strong knowledge of retail products and sales strategies.
• Excellent communication and interpersonal skills.

Responsibilities

• Engage customers proactively, understand their needs, and recommend suitable products.
• Achieve and exceed individual sales targets through effective sales techniques and product knowledge.
• Provide detailed product information, demonstrations, and after-sales support to customers.
• Assist in maintaining store appearance, including product displays and cleanliness standards.
• Train and mentor new sales associates on product knowledge, sales techniques, and customer service protocols.
• Handle customer inquiries and resolve any issues to ensure a high level of customer satisfaction.

Skills

Retail sales experience

Communication

Teamwork

Sales targets

Flexibility

Job description

About the Role

Our client is seeking a highly motivated and experienced Senior Retail Sales Associate to join their team in Welkom . In this role, you will be a key player in driving sales, providing exceptional customer service, and mentoring junior sales staff. You will be expected to leverage your deep product knowledge and sales expertise to exceed customer expectations and contribute significantly to store performance. This position is ideal for a dedicated sales professional looking to advance their career in a supportive retail environment.

Key Responsibilities

• Engage customers proactively, understand their needs, and recommend suitable products.
• Achieve and exceed individual sales targets through effective sales techniques and product knowledge.
• Provide detailed product information, demonstrations, and after-sales support to customers.
• Assist in maintaining store appearance, including product displays and cleanliness standards.
• Train and mentor new sales associates on product knowledge, sales techniques, and customer service protocols.
• Handle customer inquiries and resolve any issues to ensure a high level of customer satisfaction.

Requirements

• Proven track record as a successful Retail Sales Associate , with a minimum of 2 years of experience.
• In-depth knowledge of retail products and sales strategies.
• Excellent communication, interpersonal, and active listening skills.
• Ability to work independently and as part of a team in a fast-paced retail setting.
• Demonstrated ability to meet and exceed sales goals consistently.
• Flexibility to work various shifts, including weekends and public holidays, in Welkom.

Benefits

• Competitive base salary plus attractive commission and bonus structures.
• Comprehensive training programs to enhance product and sales skills.
• Opportunities for career progression to supervisory roles.
• Employee discounts on a wide range of products.
• A positive and encouraging team atmosphere focused on achieving success together.