Senior Restaurant Manager - Guest Experience Leader

Placements24; Centurion; Hybrid; ZAR 320,000 - 420,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Retirement fund

Career advancement

Vibrant work environment

Employee discounts

Training programs

Job summary

Placements24 in Centurion, Gauteng, is seeking an experienced Restaurant Manager to oversee all front-of-house operations and deliver an exceptional guest experience. You will lead staff, manage service flow, and uphold the standards that define our brand.

In this role you will control costs, drive revenue, ensure compliance with health and safety regulations, and coach teams for continuous improvement. The position offers a dynamic environment and clear opportunities for career progression

Qualifications

• Experience in restaurant management or assistant management.
• Proven ability to lead teams in a fast-paced setting.

Responsibilities

• Lead and manage all front-of-house staff, including hiring, training, scheduling, and performance management.
• Ensure the delivery of outstanding customer service and promptly address guest concerns.
• Oversee daily restaurant operations, including service flow, table management, and adherence to brand standards.
• Manage inventory for F&B, liquor, and supplies, ensuring cost control and efficient ordering.
• Develop and implement strategies to increase revenue, guest satisfaction, and repeat business.
• Maintain compliance with health, safety, and liquor licensing regulations.

Skills

Staff management

Customer service

Leadership

Operational ability

Decision making

Communication

Tools

POS systems

Restaurant software

Job description

Placements24 in Centurion, Gauteng, is seeking an experienced Restaurant Manager to oversee all front-of-house operations and deliver an exceptional guest experience. You will lead staff, manage service flow, and uphold the standards that define our brand.

In this role you will control costs, drive revenue, ensure compliance with health and safety regulations, and coach teams for continuous improvement. The position offers a dynamic environment and clear opportunities for career progression