Senior Quality Assurance Analyst - Retail Software

Placements24; Mossel Bay; Hybrid; ZAR 550,000 - 850,000; Full time

Benefits offered by this job

Medical & Dental

Retirement plan

Paid time off

Professional development

Hybrid work

Job summary

Placements24 in Mossel Bay, Western Cape, is seeking a Senior Quality Assurance Analyst to join our retail tech team in a hybrid role. You will design, develop, and execute manual and automated test plans, collaborating with developers, product managers, and QA colleagues to deliver reliable software.

The ideal candidate has 5+ years in QA for complex retail/e-commerce apps, strong SQL and automation experience (Selenium, Cypress), and a solid grasp of Agile/Scrum.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in software quality assurance and testing.
• Proven experience testing complex software applications, preferably in retail or e-commerce.
• Strong understanding of QA methodologies, test design techniques, and defect management.
• Proficiency in SQL and experience with database testing.
• Experience with test automation tools (Selenium, Cypress) and scripting languages (Python, Java).
• Familiarity with Agile/Scrum development methodologies.
• Excellent analytical, problem-solving, and communication skills.
• Strong communication and collaboration skills in a hybrid setup.

Responsibilities

• Design, develop, and execute manual and automated test cases for retail software applications.
• Perform functional, regression, integration, performance, and usability testing.
• Identify, document, and track defects using Jira.
• Collaborate with developers to understand feature requirements and ensure thorough test coverage.
• Review system specifications, user stories, and technical design documents.
• Develop and maintain automated test scripts to increase efficiency.
• Contribute to QA process improvement and tooling adoption.
• Analyze test results and report defect status and product quality.
• Work effectively in a hybrid environment with remote and in-office participation.
• Mentor junior QA analysts and share best practices.

Skills

SQL

Test automation

Python

Java

Agile/Scrum

Analytical

Communication

Education

Bachelor's degree in Computer Science

Tools

Selenium

Cypress

Jira

Job description

About the Role

Our client, a prominent player in the retail technology space, is looking for a highly skilled Senior Quality Assurance Analyst to join their growing team in Mossel Bay, Western Cape, ZA . This hybrid role offers the opportunity to work on cutting-edge retail software solutions, ensuring their reliability, performance, and user-friendliness. You will be responsible for designing, developing, and executing comprehensive test plans and test cases for new and existing software applications. The ideal candidate will possess a deep understanding of QA methodologies, a passion for identifying and resolving defects, and the ability to contribute to the continuous improvement of our testing processes. You will collaborate closely with developers, product managers, and other QA team members to deliver high-quality software products.

Key Responsibilities

• Design, develop, and execute manual and automated test cases for retail software applications.
• Perform functional, regression, integration, performance, and usability testing.
• Identify, document, and track software defects using bug tracking systems (e.g., Jira).
• Collaborate with developers to understand feature requirements and ensure thorough test coverage.
• Participate in the review of system specifications, user stories, and technical design documents.
• Develop and maintain automated test scripts to increase efficiency and reduce manual testing effort.
• Contribute to the improvement of QA processes, tools, and methodologies.
• Analyze test results and provide detailed reports on defect status and product quality.
• Work effectively in a hybrid environment, engaging actively in both remote and in-office team activities.
• Mentor junior QA analysts and share best practices.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in software quality assurance and testing.
• Proven experience testing complex software applications, preferably in the retail or e-commerce domain.
• Strong understanding of QA methodologies, test design techniques, and defect management.
• Proficiency in SQL and experience with database testing.
• Experience with test automation tools (e.g., Selenium, Cypress) and scripting languages (e.g., Python, Java).
• Familiarity with Agile/Scrum development methodologies.
• Excellent analytical, problem-solving, and critical thinking skills.
• Strong communication and collaboration skills, with the ability to work effectively in a hybrid setup.
• Experience with API testing and performance testing tools is a plus.

Benefits

This Senior Quality Assurance Analyst position offers a competitive annual salary of ZAR . Benefits include comprehensive medical and dental coverage, a retirement savings plan, paid time off, opportunities for professional development and certifications, and a dynamic work environment with flexible hybrid working arrangements.