Senior Project Manager - Business Systems

Placements24; Mbombela (Nelspruit); Híbrido; ZAR 900.000 - 1.300.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Medical aid

Retirement savings plan

Generous annual leave

Professional growth

Hybrid work model

Descripción de la vacante

Placements24 in Mbombela (Nelspruit) seeks a Senior Project Manager to oversee implementation and enhancement of key business systems, including ERP and CRM integrations, for a hospitality client.

You will lead end-to-end projects, coordinate vendors, manage budgets, and ensure alignment with IT strategy while delivering value across guest services.

This hybrid role requires a Bachelor’s in IT or related field, 7+ years of experience, and PMP/PRINCE2 is desirable.

Formación

• 7+ years of experience in project management with a focus on business systems implementation.
• Experience managing ERP/CRM/POS or similar enterprise software.
• Strong understanding of business processes in hospitality or service industry is a plus.
• Proven leadership, negotiation and stakeholder management skills.

Responsabilidades

• Lead end-to-end lifecycle of business systems projects from initiation through closure.
• Define scope, goals, deliverables and success criteria with stakeholders and IT teams.
• Develop detailed project plans including timelines, budgets and risk mitigation.
• Manage project teams including internal resources, external consultants and vendors.
• Ensure successful implementation and integration of new systems and upgrades.
• Monitor progress and mitigate issues with effective solutions.
• Communicate status and key decisions to senior leadership.
• Ensure alignment with IT strategy and business requirements.
• Manage vendor relationships and contracts.

Conocimientos

Project management

Stakeholder management

Leadership

Agile

Waterfall

Educación

Bachelor’s degree in IT or related field

Herramientas

MS Project

Jira

Smartsheet

Descripción del empleo

About the Role

Our client, a leader in the hospitality industry, is looking for a Senior Project Manager to oversee the implementation and enhancement of key business systems in Nelspruit, Mpumalanga . This role is critical for ensuring that our technological infrastructure supports business objectives effectively, driving efficiency and enhancing guest experiences. You will manage projects involving CRM systems, ERP integrations, property management systems, and other core business applications. The ideal candidate will possess a strong understanding of business systems, a proven ability to manage complex IT projects, and excellent stakeholder management skills. This position utilizes a hybrid work model, offering a blend of remote flexibility and in-office collaboration. Join a dynamic team dedicated to leveraging technology for business success.

Key Responsibilities

• Lead the end-to-end lifecycle of business systems projects, from initiation and planning through execution, monitoring, and closure.
• Define project scope, goals, deliverables, and success criteria in collaboration with business stakeholders and IT teams.
• Develop detailed project plans, including timelines, resource allocation, budget management, and risk mitigation strategies.
• Manage project teams, including internal resources, external consultants, and vendors.
• Ensure successful implementation and integration of new business systems and upgrades.
• Monitor project progress, identify potential issues, and implement effective solutions.
• Communicate project status, updates, and key decisions to all relevant stakeholders, including senior leadership.
• Ensure projects align with IT strategy and business requirements.
• Manage vendor relationships and contracts effectively.

Requirements

• Bachelor's degree in Information Technology, Business Administration, Computer Science, or a related field.
• Minimum of 7 years of experience in project management, with a strong focus on business systems implementation and management.
• Proven experience managing projects involving ERP, CRM, POS systems, or similar enterprise software.
• Solid understanding of business processes within the hospitality or service industry is a plus.
• Proficiency in project management methodologies (Agile, Waterfall) and tools (e.g., MS Project, Jira, Smartsheet).
• Exceptional leadership, communication, negotiation, and stakeholder management skills.
• Ability to manage multiple complex projects simultaneously.
• PMP or PRINCE2 certification is highly desirable.
• Must be available for hybrid work requirements in Nelspruit, Mpumalanga .

Benefits

• Competitive salary and performance-based incentives.
• Comprehensive medical aid and retirement savings plan.
• Generous annual leave.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• Hybrid work model promoting work-life balance.