Senior Product Manager

Cybersentriq; Somerset West; On-site; ZAR 800,000 - 1,100,000; Full time

Benefits offered by this job

20 days paid holiday

2 CARE Days - Birthday off

Private Medical

Collaborative work environment

Recognition for contributions

Opportunities for professional and个人成长

Career advancement

Job summary

CyberSentriq is rapidly scaling its AI-enhanced cybersecurity portfolio for MSPs and SMBs. We’re seeking a Product Manager to shape product strategy, roadmaps, and cross-functional execution with Sales, Marketing, Channel and Customer Success.

You’ll own a 12-month roadmap, drive growth through prioritised opportunities, and translate market feedback into decisive product decisions while building trusted relationships across Product, Engineering and GTM teams.

Qualifications

• Experience as a Product Manager within SaaS or technology-led environments.
• Strong commercial instincts, including business case development, prioritisation and KPI ownership.
• Experience working with partners, channels or indirect go to market models.
• Excellent communication, collaboration and stakeholder management skills.

Responsibilities

• Define a compelling product vision, positioning, and value proposition.
• Build and own a clear, outcome driven 12-month roadmap.
• Prioritise opportunities that drive growth, retention, cross-sell, and differentiation.
• Align product direction with company goals, integration priorities and market needs.
• Collaborate with sales, marketing, channel, customer success and support teams to validate demand and evaluate trade offs.
• Own and improve core KPIs including adoption, usage, retention, churn risk, CSAT/NPS and ARR impact.
• Build a deep understanding of MSPs, channel partners and SMB customer environments.

Skills

Product Manager

SaaS

Commercial instincts

KPI ownership

Stakeholder management

Job description

Join us at CyberSentriq

CyberSentriq is scaling fast, and we're shaping a category defining, AI enhanced cyber security portfolio built for the MSP channel. Backed by private equity and with ambitious plans to grow we're building a stronger, more unified product organisation following the merger of two similarly sized businesses.

What You'll Do

Product strategy & vision

• Define a compelling product vision, positioning, and value proposition
• Build and own a clear, outcome driven 12-month roadmap
• Prioritise opportunities that drive growth, retention, cross-sell, and differentiation
• Align product direction with company goals, integration priorities and market needs

Commercial leadership

• Create data driven business cases clearly articulating opportunity, impact, risk, effort and return
• Collaborate closely with sales, marketing, channel, customer success and support teams to validate demand and evaluate trade offs
• Own and improve core KPIs including adoption, usage, retention, churn risk, CSAT/NPS and ARR impact

Customer, channel & market insight

• Build a deep understanding of MSPs, channel partners and SMB customer environments
• Translate customer feedback, market trends and insights into actionable product decisions
• Maintain an informed perspective on market dynamics, competitive shifts and growth opportunities

Cross functional leadership

• Work closely with Product Owners, Engineering Leads, Design and Scrum teams to turn strategy into outcomes
• Drive alignment across teams where product experiences and platform capabilities intersect
• Build strong, trusted relationships across Product, Engineering and Go To Market functions

What You Bring

You'll thrive in this role if you bring:

• Experience as a Product Manager within SaaS or technology led environments
• Strong commercial instincts, including business case development, prioritisation and KPI ownership
• Experience working with partners, channels or indirect go to market models
• Excellent communication, collaboration and stakeholder management skills

Bonus (not a Requirement) Experience

• Experience within cyber security, data protection or adjacent domains
• Exposure to MSP or channel first software businesses
• Experience working in a private equity backed or high growth environment

Why you'll love working here

• Shape strategy in a rapidly scaling technology business with strong commercial momentum
• High visibility and influence across Product, Engineering and Go To Market teams
• Play a key role in building a category leading portfolio for the global MSP channel
• Join a collaborative team that values pace, ownership and impact
• Real opportunity for professional growth and career progression

How Success Will Be Measured In This Role

• Growth in adoption and usage across partners and customers
• Improved retention and reduced churn risk
• Delivery of a clear, outcome led roadmap
• Strong commercial business cases and measurable ROI from investments
• Positive stakeholder feedback and strong cross functional alignment

Celebrate Your Benefits with Us!

• Enjoy 20 days paid holiday
• 2 CARE Days - Give back and get your birthday off as a thank you!
• Private Medical - Caring for you inside and out
• Collaborative and supportive work environment
• Recognition for your contributions
• Opportunities for professional & personal growth
• Career advancement in our dynamic and innovative company

Ready to Make an Impact?

Join us in our mission to revolutionise the cybersecurity industry and achieve our ambitious growth targets.

Find out more about our Private Equity Investors and why working for a PE company is game changing. Bregal Milestone - Inspired by ambition. Driven by growth.

We do not accept speculative CVs from recruitment agencies. All submissions must be in response to specific job vacancies listed by our company. Any unsolicited CVs will be considered the property of CyberSentriq, and no fees will be payable in relation to them.