Business Process Improvement Consultant

Placements24; Benoni; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Health insurance

Retirement planning

Performance bonuses

Training & development

Job summary

Placements24 seeks a proactive Business Process Improvement Consultant to join our client in Benoni. You will analyze current processes, map workflows, and design future-state improvements to boost productivity, cut costs, and improve quality.

This role emphasizes hands-on problem solving and stakeholder collaboration. You'll lead cross-functional teams, develop business cases, and embed measurable performance metrics to sustain gains.

Qualifications

• Bachelor's degree in a related field.
• 4+ years of experience in business process analysis or improvement.
• Proficiency with process-mapping tools (Visio, Lucidchart) and methodologies (Lean, Six Sigma).
• Strong analytical and problem-solving skills; client-facing experience in Benoni.

Responsibilities

• Map and document current state business processes using standard methodologies.
• Analyze processes to identify root causes of inefficiency, waste, and errors.
• Design future state processes that are streamlined, efficient, and effective.
• Develop business cases quantifying benefits and costs.
• Lead cross-functional teams through process redesign and implementation.
• Implement performance metrics to monitor and sustain improvements.

Skills

Process mapping

Lean Six Sigma

Data analysis

Stakeholder management

Client communication

Education

Bachelor's degree in Business Administration/Operations/Industrial Engineering

Tools

Visio

Lucidchart

Job description

About the Role

Our client is looking for a proactive Business Process Improvement Consultant to join their practice in Benoni. This role is dedicated to analyzing existing business processes, identifying inefficiencies, and designing and implementing solutions to enhance productivity, reduce costs, and improve quality. You will work collaboratively with client teams to map processes, conduct root cause analysis, and embed sustainable improvements. This is an ideal position for someone passionate about optimizing how businesses operate and deliver value.

Key Responsibilities

• Map and document current state business processes using standard methodologies.
• Analyze processes to identify root causes of inefficiency, waste, and errors.
• Design future state processes that are streamlined, efficient, and effective.
• Develop business cases for process improvement initiatives, quantifying benefits and costs.
• Lead and facilitate cross-functional teams through process redesign and implementation.
• Implement performance metrics to monitor and sustain process improvements.

Requirements

• Bachelor's degree in Business Administration, Operations Management, Industrial Engineering, or a related field.
• At least 4 years of experience in business process analysis, re-engineering, or operational improvement.
• Proficiency in process mapping tools (e.g., Visio, Lucidchart) and methodologies (e.g., Lean, Six Sigma).
• Strong analytical and problem-solving skills, with a keen eye for detail.
• Excellent communication and presentation skills, with experience in client-facing roles in Benoni.
• Ability to drive change and influence stakeholders at various levels.

Benefits

• Competitive salary and performance-based bonuses.
• Opportunities to work on a variety of challenging process improvement projects.
• Training and development in advanced process optimization techniques.
• A dynamic and supportive work environment.
• Comprehensive employee benefits package including health insurance and retirement planning.