Senior Operations & Warehouse Lead — On-Site

Placements24; South Africa; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Performance incentives

Medical aid

Retirement benefits

Professional development

Job summary

Placements24 in Welkom, Free State, ZA seeks an Operations Lead to drive daily operations and support the Operations Manager. The role involves coordinating with customer service, sales, and technical teams to ensure smooth workflows and effective problem resolution.

The ideal candidate has a Bachelor’s degree in Business Administration or related field and at least 5 years in operations support, with strong leadership and mentorship abilities. A hybrid work model is available in Welkom.

Qualifications

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in operations support or coordination roles.
• Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Strong understanding of operational processes and best practices.

Responsibilities

• Oversee and manage daily operational activities to ensure efficiency and effectiveness.
• Support the Operations Manager in developing and implementing operational strategies and improvements.
• Coordinate with different departments to ensure seamless workflow.
• Manage and train junior operational staff, fostering a positive and productive work environment.
• Monitor operational performance and identify areas for process enhancement.
• Handle customer inquiries and resolve operational issues promptly and professionally.
• Assist in budget management and resource allocation for operational tasks.
• Ensure compliance with company policies and procedures.
• Generate reports on operational performance and key metrics.
• Contribute to strategic projects aimed at improving overall business operations.

Skills

Leadership

Problem‑solving

Communication

Organizational skills

Mentoring

Education

Bachelor's degree in Business Administration/Management

Tools

MS Office Suite

CRM/ERP systems

Job description

About the Role Our client, a dynamic and rapidly expanding services company, is looking for a proactive and organized Operations Lead to join their team in Welkom, Free State, ZA . This role is central to ensuring the smooth and efficient day-to-day running of their operations. You will be responsible for managing operational processes, supporting the operations manager, and coordinating with various internal teams to achieve business objectives. The ideal candidate will have a strong aptitude for problem-solving, excellent organizational skills, and a desire to contribute to a growing organization. This position is ideal for an ambitious individual looking to advance their career in operations management within the vibrant economic landscape of the Free State . Key Responsibilities

• Oversee and manage daily operational activities to ensure efficiency and effectiveness.
• Support the Operations Manager in developing and implementing operational strategies and improvements.
• Coordinate with different departments (e.g., customer service, sales, technical teams) to ensure seamless workflow.
• Manage and train junior operational staff, fostering a positive and productive work environment.
• Monitor operational performance and identify areas for process enhancement.
• Handle customer inquiries and resolve operational issues promptly and professionally.
• Assist in budget management and resource allocation for operational tasks.
• Ensure compliance with company policies and procedures.
• Generate reports on operational performance and key metrics.
• Contribute to strategic projects aimed at improving overall business operations.

Requirements

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 5 years of experience in operations support or coordination roles.
• Proven ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Strong understanding of operational processes and best practices.
• Excellent problem-solving and decision-making skills.
• Proficiency in MS Office Suite and experience with CRM or ERP systems.
• Strong communication and interpersonal skills, with the ability to work collaboratively.
• Demonstrated leadership potential and experience in mentoring junior staff.
• Adaptability and a willingness to learn new processes and technologies.
• Ability to work effectively in a hybrid model, balancing remote and in-office responsibilities in Welkom, Free State, ZA .

Benefits Our client offers a competitive salary package, including performance incentives, comprehensive medical aid, and retirement benefits. Opportunities for professional development and training within the agricultural sector are available. The company culture values teamwork and employee contribution, offering a stable and supportive work environment. Benefits include generous annual leave and participation in company-wide wellness initiatives. This role offers the chance to be a key player in the agricultural sector of the Free State.