Operations Management Lead

Placements24; Pietermaritzburg; Hybrid; ZAR 900,000 - 1,700,000; Full time

Benefits offered by this job

Competitive salary package

Health insurance

Retirement benefits

Professional development opportunities

Relocation assistance available

Performance-based bonuses

Job summary

Placements24 in Pietermaritzburg, KwaZulu-Natal, seeks an Operations Management Lead to oversee and optimize operational processes, ensuring efficiency, productivity and high-quality service delivery.

The ideal candidate has a strong strategic mindset, proven leadership, and at least 8 years in operations with 3 in a leadership role, including Lean/Six Sigma experience. Relocation to Pietermaritzburg may be required.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Engineering, or related field.
• Master's degree is advantageous.
• Minimum 8 years in operations management with at least 3 years in leadership.
• Experience with Lean or Six Sigma.
• Strong leadership and interpersonal skills.
• Excellent communication and presentation skills.
• Experience with ERP systems and budgeting.

Responsibilities

• Develop and implement strategic operational plans to enhance efficiency and cost-effectiveness.
• Lead, mentor, and manage a team of operations personnel, fostering a collaborative and high-performing work environment.
• Monitor and analyze operational performance metrics, identifying areas for improvement and implementing corrective actions.
• Oversee resource allocation, budgeting, and financial management for the operations department.
• Ensure compliance with all relevant industry regulations, safety standards, and company policies.
• Manage relationships with key stakeholders, suppliers, and external partners.
• Drive innovation in operational processes and systems to maintain a competitive edge.
• Regular reporting on operational status, challenges, and successes to senior management.
• Proactively identify and mitigate operational risks.
• Implement and refine best practices in operations management.

Skills

Leadership

Operational analytics

Problem solving

Communication

Stakeholder management

Education

Bachelor's degree in Business Administration/Operations Management/Engineering

Master's degree advantageous

Tools

ERP systems

Job description

About the Role Our client, a dynamic and rapidly expanding organization, is seeking a highly motivated and experienced Operations Management Lead to join their team in **Pietermaritzburg, KwaZulu-Natal**. This pivotal role involves overseeing and optimizing various operational processes to ensure efficiency, productivity, and high-quality service delivery. The ideal candidate will possess a strong strategic mindset, excellent leadership skills, and a proven track record in managing complex operations within a challenging business environment. This is an exceptional opportunity to make a significant impact on the operational success of a leading company in the region. You will be instrumental in shaping and executing operational strategies that align with the company's overarching goals and objectives, fostering a culture of continuous improvement and operational excellence. Your expertise will guide teams towards achieving ambitious targets while maintaining the highest standards of performance and client satisfaction. The role demands a proactive approach to problem-solving and a deep understanding of operational dynamics.

Key Responsibilities

• Develop and implement strategic operational plans to enhance efficiency and cost-effectiveness.
• Lead, mentor, and manage a team of operations personnel, fostering a collaborative and high-performing work environment.
• Monitor and analyze operational performance metrics, identifying areas for improvement and implementing corrective actions.
• Oversee resource allocation, budgeting, and financial management for the operations department.
• Ensure compliance with all relevant industry regulations, safety standards, and company policies.
• Manage relationships with key stakeholders, suppliers, and external partners.
• Drive innovation in operational processes and systems to maintain a competitive edge.
• Regular reporting on operational status, challenges, and successes to senior management.
• Proactively identify and mitigate operational risks.
• Implement and refine best practices in operations management.

Requirements

• A Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. A Master's degree is advantageous.
• Minimum of 8 years of progressive experience in operations management, with at least 3 years in a leadership capacity.
• Proven experience in process improvement methodologies (e.g., Lean, Six Sigma).
• Exceptional leadership, team management, and interpersonal skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Excellent communication and presentation skills, both written and verbal.
• Proficiency in relevant operational software and ERP systems.
• Demonstrated ability to manage budgets and control costs effectively.
• Adaptability and resilience in a fast-paced business environment.
• Must be based in or willing to relocate to **Pietermaritzburg, KwaZulu-Natal**.

Benefits

• Competitive salary package commensurate with experience.
• Comprehensive health insurance and retirement benefits.
• Opportunities for professional development and career advancement.
• A dynamic and supportive work environment.
• Access to cutting-edge operational tools and technologies.
• Performance-based bonuses and incentives.
• Relocation assistance may be available for qualified candidates.
• A chance to shape the future of operations for a leading organization.