Senior Operations Lead - Hybrid, Stellenbosch Finance Ops

Placements24; Stellenbosch; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Bonuses

Medical & retirement benefits

Generous annual leave

Professional development

Hybrid work flexibility

Wellness initiatives

Job summary

Placements24 in Stellenbosch is seeking a Senior Operations Lead to oversee daily operations, drive process improvements and ensure regulatory compliance within a dynamic financial services environment. The role reports to senior management and offers a hybrid work arrangement to balance collaboration with independent work.

The ideal candidate will have a Bachelor's degree in Business Administration or Finance, 5–7 years of operations leadership experience, and a proven ability to manage

Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field.
• 5–7 years of progressive experience in operations management, preferably in financial services.
• Demonstrated experience in process improvement and project management.
• Strong leadership and team management skills.
• Excellent analytical, problem-solving, and decision-making abilities.
• Proficiency in financial operations and relevant software systems.
• Strong understanding of regulatory compliance in the financial industry.
• Effective communication and interpersonal skills.
• Ability to thrive in a Hybrid work environment.
• Detail-oriented with a commitment to quality and accuracy.

Responsibilities

• Manage and optimize day-to-day operations, ensuring adherence to service level agreements and quality standards.
• Lead and mentor a team of operational specialists, fostering a high-performance culture.
• Develop and implement process improvements to enhance efficiency and reduce operational risks.
• Oversee operational projects, ensuring timely and successful completion.
• Collaborate with stakeholders across departments to identify operational needs and solutions.
• Monitor operational performance and report on key metrics to senior management.
• Ensure compliance with all regulatory requirements and internal policies.
• Contribute to the development and execution of operational strategy.
• Manage vendor relationships related to operational functions.
• Drive initiatives to improve customer satisfaction and operational excellence.

Skills

Leadership

Process Improvement

Project Management

Analytical Thinking

Communication

Regulatory Compliance

Financial Operations

Education

Bachelor's degree in Business Administration/Finance

Job description

Placements24 in Stellenbosch is seeking a Senior Operations Lead to oversee daily operations, drive process improvements and ensure regulatory compliance within a dynamic financial services environment. The role reports to senior management and offers a hybrid work arrangement to balance collaboration with independent work.

The ideal candidate will have a Bachelor's degree in Business Administration or Finance, 5–7 years of operations leadership experience, and a proven ability to manage