Senior NOC Engineer: 24/7 Telecom Ops with Shifts

Placements24; Soweto; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary

Shift allowances

Medical and retirement benefits

Training and career advancement

Overtime opportunities

Job summary

Placements24 in Soweto, Gauteng, is seeking a Senior Network Operations Center (NOC) Engineer to oversee network performance, monitor systems, and respond to incidents 24/7. The role requires hands-on troubleshooting across a range of telecoms technologies and a commitment to service availability and customer satisfaction.

You will work with a dedicated NOC team, use monitoring tools like SolarWinds, Nagios or Zabbix, and collaborate with field techs and engineering to resolve outages quickly

Qualifications

• Diploma or Bachelor's degree in IT, CS, Engineering, or related field.
• Minimum 4 years in a NOC or similar network support role.
• Strong networking fundamentals: TCP/IP, DNS, DHCP, routing, and switching.
• Experience with network monitoring and ticketing tools.
• CCNA/CompTIA Network+ are advantageous.

Responsibilities

• Monitor network performance and availability using management tools.
• Detect, diagnose, and resolve network incidents and outages promptly.
• Perform root cause analysis and implement preventative measures.
• Respond to alerts and escalate to appropriate teams as needed.
• Document events, actions, and resolutions in the ticketing system.
• Collaborate with field techs and engineering to resolve complex issues.
• Maintain up-to-date knowledge of configurations and topology.
• Contribute to NOC procedures and best practices.
• Ensure SLAs for incident resolution are met.
• Participate in shift work to provide 24/7 coverage.

Skills

TCP/IP

DNS

DHCP

Routing & Switching

Troubleshooting

Communication

Team collaboration

Education

Diploma/ Bachelor’s in IT/CS/Engineering

Tools

SolarWinds

Nagios

Zabbix

ServiceNow

Jira

Cisco IOS

Job description

Placements24 in Soweto, Gauteng, is seeking a Senior Network Operations Center (NOC) Engineer to oversee network performance, monitor systems, and respond to incidents 24/7. The role requires hands-on troubleshooting across a range of telecoms technologies and a commitment to service availability and customer satisfaction.

You will work with a dedicated NOC team, use monitoring tools like SolarWinds, Nagios or Zabbix, and collaborate with field techs and engineering to resolve outages quickly