Senior MSP Automation & Cloud Infrastructure Engineer

Intelligent Technical Solutions; Johannesburg; Remote; ZAR 266,000 - 333,000; Full time

Benefits offered by this job

Health plans

Life insurance

Flexible benefits

PTO 15 days

Job summary

Intelligent Technical Solutions is seeking a Centralized Services Engineer I to elevate MSP automation, backup design, and cloud/on-prem infrastructure. You will drive scripting, tool integrations, and proactive remediation across Windows/Azure environments while supporting internal helpdesk escalations.

You will own backup architecture with Veeam, refine policies, and ensure quick recovery. Expect collaboration across onboarding, documentation, and continuous improvement initiatives within a

Qualifications

• Relevant Microsoft certifications.
• Networking certifications advantageous.
• 3+ years of experience in a similar MSP role.

Responsibilities

• Escalation point for complex issues unresolved by the internal helpdesk.
• Escalation for backup remediation to ensure data recovery and integrity.
• Oversee internal and client onboarding and offboarding processes.

Skills

Windows Server

Azure infrastructure

RMM tools

PSA platforms

PowerShell scripting

MDM scripting

Veeam backup

ConnectWise Automate

Addigy & Intune

SQL databases

Networking (Cisco, HPE, Dell)

Education

Microsoft certifications

Networking certifications advantageous

3+ years MSP experience

Tools

ConnectWise Automate

ConnectWise Manage

Veeam

Intune

Addigy

Job description

Intelligent Technical Solutions is seeking a Centralized Services Engineer I to elevate MSP automation, backup design, and cloud/on-prem infrastructure. You will drive scripting, tool integrations, and proactive remediation across Windows/Azure environments while supporting internal helpdesk escalations.

You will own backup architecture with Veeam, refine policies, and ensure quick recovery. Expect collaboration across onboarding, documentation, and continuous improvement initiatives within a