About the Role
Our client, a luxurious spa and wellness retreat situated in the scenic surroundings of Mossel Bay, Western Cape , is seeking a highly skilled and compassionate Senior Massage Therapist & Spa Wellness Coordinator. This is a hands-on role where you will not only provide a variety of therapeutic massage services but also play a key role in coordinating spa operations and ensuring an unparalleled guest experience. You will be responsible for delivering advanced massage therapies, developing personalized wellness plans for guests, and potentially overseeing junior therapists. The ideal candidate possesses a deep understanding of anatomy and physiology, advanced massage techniques, and a commitment to holistic well-being. You will be an ambassador for relaxation and rejuvenation in a tranquil setting, contributing to the reputation of our client as a premier destination for wellness in the Western Cape .
Key Responsibilities
- Perform a comprehensive range of massage modalities, including Swedish, deep tissue, sports massage, hot stone, and aromatherapy, adapting techniques to individual client needs.
- Conduct client consultations to assess needs, understand medical history, and tailor treatment plans for optimal therapeutic benefit.
- Develop and recommend personalized wellness programs, incorporating massage, stretching, and other spa services.
- Ensure the highest standards of hygiene and sanitation are maintained in treatment rooms and throughout the spa facilities.
- Coordinate daily spa operations, including managing appointment schedules, therapist rotations, and inventory of spa supplies.
- Assist in training and mentoring junior massage therapists, sharing expertise and ensuring consistent service quality.
- Provide exceptional guest service, ensuring a relaxing, rejuvenating, and memorable spa experience.
- Stay updated on the latest techniques, trends, and research in massage therapy and spa wellness.
- Handle guest inquiries, bookings, and any related administrative tasks efficiently and professionally.
- Contribute to the spa's ambiance and overall guest satisfaction through attentive care and service in Mossel Bay.
Requirements
- Professional certification from an accredited massage therapy institution.
- Minimum of 6 years of experience as a licensed/certified Massage Therapist, with a significant portion in a spa or wellness center setting.
- Expertise in multiple massage modalities and advanced therapeutic techniques.
- Strong knowledge of anatomy, physiology, kinesiology, and contraindications for massage.
- Excellent interpersonal, communication, and client relationship-building skills.
- Experience in a supervisory or coordination role within a spa environment is a strong advantage.
- Ability to work flexible hours, including weekends and public holidays as required.
- Proficiency in spa management software and scheduling systems.
- A calm, professional demeanor and a passion for holistic health and client well-being.
- Commitment to maintaining a serene and therapeutic spa environment in the Western Cape .
Benefits
- Competitive salary with performance-based bonuses and service commissions.
- Generous employee discounts on spa treatments, accommodations, and retail products.
- Opportunities for ongoing professional development and specialized training in advanced massage techniques.
- Access to a beautiful, tranquil work environment and high-quality spa products.
- Collaborative and supportive team culture focused on wellness.
- Potential for growth into spa management roles.
- Be part of a highly reputable wellness destination in Mossel Bay .