About the Role
Our client, a luxurious and serene spa situated in the bustling city of Rustenburg, North West, is seeking an experienced and dedicated Senior Massage Therapist & Spa Coordinator. This integral role combines advanced therapeutic massage skills with essential coordination duties, ensuring the smooth operation of the spa and an exceptional client experience. The ideal candidate will be a highly skilled therapist proficient in a wide range of massage modalities, coupled with strong organizational and leadership capabilities. You will be responsible for delivering premium massage treatments, managing spa appointments, coordinating therapist schedules, and upholding the spa's reputation for excellence within Rustenburg. This position offers a unique blend of hands-on therapeutic work and management responsibilities, making it ideal for a seasoned professional looking to advance their career in the wellness sector of the North West province.
Key Responsibilities
- Perform a variety of therapeutic massage treatments, including Swedish, deep tissue, sports massage, aromatherapy, and hot stone therapy.
- Conduct client assessments to understand their needs, medical history, and treatment goals.
- Develop personalized treatment plans for clients to address specific conditions and promote well-being.
- Coordinate daily spa operations, including managing appointment bookings, therapist schedules, and client flow.
- Ensure the highest standards of cleanliness, hygiene, and presentation in all treatment rooms and public spa areas.
- Manage inventory of spa supplies, massage oils, lotions, and linens, and place orders as required.
- Greet clients warmly, provide information about services, and handle inquiries professionally.
- Assist in training and mentoring junior massage therapists, ensuring adherence to treatment protocols and service standards.
- Contribute to achieving spa revenue targets through client retention and service upselling.
- Maintain accurate and confidential client records.
- Occasionally work remotely to manage online bookings and communications, coordinating with the on-site team.
Requirements
- Diploma or certification in Massage Therapy from an accredited institution.
- A minimum of 7 years of practical experience as a qualified Massage Therapist.
- Expertise in multiple massage modalities and techniques.
- Proven experience in a spa coordination or supervisory role is essential.
- Excellent understanding of anatomy, physiology, and kinesiology.
- Strong organizational, time management, and multitasking skills.
- Exceptional communication and interpersonal skills, with a client-focused approach.
- Ability to work effectively both independently and as part of a team.
- Proficiency in spa management software for scheduling and client records.
- A passion for holistic wellness and a commitment to professional development.
- Must possess strong problem-solving skills and be able to handle stressful situations calmly.
Benefits
- A competitive annual salary package of R , reflecting your senior expertise.
- Commission opportunities based on performance and client bookings.
- Access to premium spa products and equipment for treatments.
- Ongoing training and professional development in advanced massage techniques.
- A tranquil and supportive work environment in a premier Rustenburg spa.
- Generous discounts on spa services and products for employees.
- Opportunities for career advancement within a growing spa group.