Senior Manager, Performance Improvement

Placements24; Bloemfontein; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

Placements24 in Bloemfontein, Free State, seeks a highly analytical Senior Manager, Performance Improvement to join the operations team. The role centers on identifying and implementing process enhancements and strategic initiatives that drive operational efficiency and profitability.

You will lead initiatives in process optimization, data analysis and change management, delivering tangible results in a complex organization, while mentoring junior staff and reporting progress to senior

Responsibilities

• Lead and manage projects focused on identifying opportunities for operational efficiency and cost reduction.
• Analyze complex business processes and data to identify areas for improvement and recommend solutions.
• Develop and implement strategies and action plans to enhance performance across various departments.
• Manage the change management process, ensuring successful adoption of new initiatives and processes.
• Collaborate with stakeholders at all levels to drive buy-in and support for performance improvement initiatives.
• Develop and track key performance indicators (KPIs) to measure the impact of implemented changes.
• Conduct root cause analysis for operational issues and develop sustainable solutions.
• Prepare reports and presentations to communicate findings, recommendations, and project status to senior management.
• Mentor and guide junior team members in project management and analytical techniques.
• Stay abreast of industry best practices and emerging trends in performance improvement.

Job description

About the Role

Our client, a dynamic financial services institution, is seeking a highly analytical and strategic Senior Manager, Performance Improvement to join their operations team in Bloemfontein, Free State . This role is integral to identifying and implementing process enhancements and strategic initiatives that drive operational efficiency and profitability. The ideal candidate will possess a strong background in process optimization, data analysis, and change management, with a proven ability to deliver tangible results in a complex organizational setting. You will be key in elevating our client's operational effectiveness.

Key Responsibilities

• Lead and manage projects focused on identifying opportunities for operational efficiency and cost reduction.
• Analyze complex business processes and data to identify areas for improvement and recommend solutions.
• Develop and implement strategies and action plans to enhance performance across various departments.
• Manage the change management process, ensuring successful adoption of new initiatives and processes.
• Collaborate with stakeholders at all levels to drive buy-in and support for performance improvement initiatives.
• Develop and track key performance indicators (KPIs) to measure the impact of implemented changes.
• Conduct root cause analysis for operational issues and develop sustainable solutions.
• Prepare reports and presentations to communicate findings, recommendations, and project status to senior management.
• Mentor and guide junior team members in project management and analytical techniques.
• Stay abreast of industry best practices and emerging trends in performance improvement.