Senior Luxury Hotel Operations Leader

Bright Placements (PTY) Ltd; Hermanus; On-site; ZAR 1,000,000 - 1,800,000; Full time

Job summary

Bright Placements (PTY) Ltd in Hermanus seeks a seasoned hotel operations leader to oversee a luxury property, ensuring exceptional guest experiences and strong financial performance across all departments.

The candidate should bring 5–8 years in luxury hospitality, 2–3 years in a senior management role, and a track record in 4- or 5-star environments, with proven leadership, budgeting, and guest-service excellence.

Qualifications

• Diploma or Degree in Hospitality Management, Hotel Management, Business Management, or a related field.
• 5–8 years' experience in luxury hospitality.
• 2–3 years' experience in a senior management role (e.g., Operations Manager, Rooms Division Manager, F&B Manager, or AGM).
• Experience in a 4-star or 5-star hotel is essential.
• Experience with international guests and luxury service standards is advantageous.

Skills

PMS knowledge

Budgeting

Revenue management

Leadership

Communication

Time management

Customer service

Microsoft Office

Labour law knowledge

Education

Diploma/ Degree in Hospitality Management

Tools

Opera PMS

Protel PMS

Job description

Bright Placements (PTY) Ltd in Hermanus seeks a seasoned hotel operations leader to oversee a luxury property, ensuring exceptional guest experiences and strong financial performance across all departments.

The candidate should bring 5–8 years in luxury hospitality, 2–3 years in a senior management role, and a track record in 4- or 5-star environments, with proven leadership, budgeting, and guest-service excellence.