Senior Leisure Facility Manager - Lead Operations & Growth

Placements24; Klerksdorp; Sur place; ZAR 900 000 - 1 300 000; Plein temps

Avantages offerts par ce poste

Medical Aid

Retirement Fund

Professional Development

Paid Leave

Staff Amenities

Résumé du poste

Placements24 is seeking a Senior Leisure Facility Manager to lead the premier facility in Klerksdorp, North West. You will manage daily operations, supervise staff, control budgets, and implement strategies to enhance patron experience and revenue.

The role demands a proactive leader with a strong customer service mindset, excellent communication skills, and the ability to drive continuous improvement in a leisure environment.

Qualifications

• Bachelor's degree in Sports Management, Business Administration, Hospitality Management, or related field.
• 5-7 years of experience in facility management, preferably leisure or sports facilities.
• Proven track record in staff management, budgets, and operations.
• Strong knowledge of health and safety regulations in leisure facilities.
• Excellent leadership, communication, and interpersonal skills.
• Customer service orientation and conflict resolution abilities.
• Proficiency with facility management software and standard office tools.

Responsabilités

• Oversee daily facility operations to ensure a safe, clean, welcoming environment.
• Lead, train, and motivate facility staff including reception, lifeguards, and maintenance.
• Develop and implement policies to improve efficiency and compliance.
• Oversee maintenance, repair, and upkeep of equipment and infrastructure.
• Manage budgets, revenue targets, expenses, and reporting.
• Create marketing strategies to boost facility usage and memberships.
• Ensure health, safety, and environmental regulations are met.
• Handle customer inquiries, complaints, and feedback professionally.
• Plan events and programs to engage patrons and drive utilization.
• Monitor industry trends to continuously improve offerings and operations.

Connaissances

Leadership

Staff Management

Budget Control

Health & Safety

Customer Service

Communication

Facilities Software

Formation

Bachelor's degree in Sports Management

Bachelor's degree in Business Administration

Bachelor's degree in Hospitality Management

Outils

FM Software

Description du poste

Placements24 is seeking a Senior Leisure Facility Manager to lead the premier facility in Klerksdorp, North West. You will manage daily operations, supervise staff, control budgets, and implement strategies to enhance patron experience and revenue.

The role demands a proactive leader with a strong customer service mindset, excellent communication skills, and the ability to drive continuous improvement in a leisure environment.