Senior Learning & Development Strategist

FullServe; Alberton; Sur place; ZAR 380 000 - 520 000; Plein temps

Résumé du poste

FullServe is seeking a Senior Training Coordinator in Alberton to design and implement a comprehensive training program for clients and internal teams. You will manage trainers’ daily activities and enhance customer interaction strategies.

Key responsibilities include needs assessment, program logistics, feedback collection, onboarding, and driving annual learning strategies in line with WSP requirements. You will liaise with external providers and ensure compliance reporting.

Qualifications

• Bachelor's degree in HR, Education, Business Administration, or related fields.
• Certifications in instructional design or related areas are beneficial.

Responsabilités

• Needs Assessment: Identify training needs within the organization.
• Program Implementation: Coordinate logistics, venue selection, and materials.
• Feedback Collection: Gather feedback to improve future programs.
• Support and Troubleshooting: Provide ongoing support to trainers and attendees.
• Build relationships with third-party training providers for fit-for-purpose L&D tech.
• Prepare co-funding requests for in-company training submitted to SETAs.
• Manage onboarding programs.
• Drive annual learning strategies aligned with the WSP.
• Maintain Learning Budget and costs.
• Maintain knowledge of L&D innovations and trends.
• Ensure regular reporting and grant submissions (WSP/ATR/BBEEE).
• Facilitate QCTO Accreditation processes as SDP and Assessment Centre.

Connaissances

Exceptional communication

Presentation skills

Interpersonal skills

Multitasking

Administrative efficiency

Formation

Bachelor's degree in HR / Education / Business Administration

Outils

LMS

Training software

Description du poste

FullServe is seeking a Senior Training Coordinator in Alberton to design and implement a comprehensive training program for clients and internal teams. You will manage trainers’ daily activities and enhance customer interaction strategies.

Key responsibilities include needs assessment, program logistics, feedback collection, onboarding, and driving annual learning strategies in line with WSP requirements. You will liaise with external providers and ensure compliance reporting.