Senior IT Operations & Security Lead

ATS Client; Centurion; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

ATS Client is seeking an Enterprise IT Operations Manager to lead the day-to-day operations of the company’s data centre, networks, IT security, EUC and the Service Desk. This role will ensure seamless delivery of IT services in alignment with business strategy and customer experience goals.

You will manage IT suppliers, OLAs and drive ITIL-based operations reporting, while guiding end-to-end service delivery and continuous improvement in a hosted infrastructure environment.

Qualifications

• BSc/BCOM Informatica or equivalent tertiary education.
• IT Security Operations certifications such as CISSP/CISSM.
• ITIL certification.
• Financial Management certification is an added advantage.
• Project Management certification and相关 experience is an added advantage.

Responsibilities

• Oversee operational management of data centre, networks, IT security, EUC and Service Desk.
• Manage IT suppliers and contracts, and report on ITIL processes and OLAs.
• Own and manage processes for IT Operations across Hosted Infrastructure, Networks, Security, Service Desk and EUC.

Education

BSC Informatica / BCom Informatica or equivalent

CISSM / CISSP

ITIL certification

Financial Management certification

Project Management certification

Job description

ATS Client is seeking an Enterprise IT Operations Manager to lead the day-to-day operations of the company’s data centre, networks, IT security, EUC and the Service Desk. This role will ensure seamless delivery of IT services in alignment with business strategy and customer experience goals.

You will manage IT suppliers, OLAs and drive ITIL-based operations reporting, while guiding end-to-end service delivery and continuous improvement in a hosted infrastructure environment.