Senior Internal Sales Rep – Steel, Syspro Preferred

HXP; Noord-Kaap; On-site; ZAR 240,000 - 420,000; Full time

Job summary

HXP is seeking a proactive Internal Sales Representative to manage customer enquiries, generate sales, process orders and provide effective sales support to external sales representatives in the steel industry.

You will build relationships with customers, quote by phone and email, coordinate with warehouse, and liaise with external sales staff to ensure timely deliveries and accurate order processing.

Qualifications

• At least 5 years’ steel sales experience.
• Relevant product knowledge for the steel industry.
• Syspro experience will be an advantage.

Responsibilities

• Answer incoming calls and convert enquiries into sales.
• Handle customer complaints and queries.
• Ensure a system to capture sales enquiries/orders and monitor information.
• Quote by phone and email.
• Receive and process sales orders on Syspro.
• Source stock from approved suppliers.
• Check back orders daily and release invoices for delivery.
• Expedite deliveries of sales orders.
• Update customer discount structures on Syspro.
• Liaise with Warehouse Manager regarding deliveries.
• Work with external sales staff and accompany on visits as needed.
• Provide leads to external sales staff.
• Follow up on all quotes and liaise orders with the responsible external sales rep.
• Minimise credits and adhere to Credit Procedure.

Skills

Steel sales

Sales support

Tools

Syspro

Job description

HXP is seeking a proactive Internal Sales Representative to manage customer enquiries, generate sales, process orders and provide effective sales support to external sales representatives in the steel industry.

You will build relationships with customers, quote by phone and email, coordinate with warehouse, and liaise with external sales staff to ensure timely deliveries and accurate order processing.