Senior Insurance Claims Handler — Office-Based (P&C)

Morton Moore; Durban; On-site; ZAR 279,000 - 335,000; Full time

Job summary

Morton Moore in KwaZulu-Natal seeks an experienced and assertive Claims Handler to manage personal and commercial lines claims from start to finish. This office-based role requires FAIS qualifications and RE5 completion, with strong admin skills and client liaison experience.

The successful candidate will work with clients, insurers, assessors and service providers to ensure timely settlements and full regulatory compliance in a busy insurance brokerage environment.

Qualifications

• Matric (Grade 12) and FAIS qualifications completed; RE5 or equivalent regulatory exams.
• Strong administration and organisational skills with attention to detail.
• Assertive, confident, with excellent verbal and written communication.

Responsibilities

• Manage and process personal and commercial lines claims from registration through to finalisation.
• Register new claims and ensure all supporting documentation is obtained.
• Appoint and brief assessors and follow up on assessment reports.
• Authorise repairs and replacements within policy terms and mandate.
• Liaise with clients, insurers and service providers to keep claims moving.

Skills

Administration

Organisational skills

Interpersonal skills

Communication skills

Education

Matric (Grade 12)

FAIS qualified (personal & commercial)

RE5 or regulatory exams completed

Job description

Morton Moore in KwaZulu-Natal seeks an experienced and assertive Claims Handler to manage personal and commercial lines claims from start to finish. This office-based role requires FAIS qualifications and RE5 completion, with strong admin skills and client liaison experience.

The successful candidate will work with clients, insurers, assessors and service providers to ensure timely settlements and full regulatory compliance in a busy insurance brokerage environment.