Senior HNW Claims Specialist - Cape Town

Placements24; Cape Town; Vor Ort; ZAR 420.000 - 780.000; Vollzeit

Benefits dieser Stelle

Private medical aid

Retirement annuity contributions

Paid annual leave and sick leave

Training and development opportunities

Zusammenfassung

Placements24 is seeking an experienced Claims Adjuster in Cape Town to manage end-to-end processing for high net worth clients. You will investigate, evaluate, and negotiate complex claims with discretion and financial acumen, maintaining excellent client relations.

The role requires a minimum of 4 years in high net worth claims, strong negotiation skills, and proficiency with claims software. Office-based position with opportunities for professional development in a client-focused environment.

Qualifikationen

• Minimum 4 years experience as a Claims Adjuster, focusing on high net worth or complex claims.
• Deep knowledge of luxury property and valuables (homes, art, yachts) insurance.
• Strong analytical, investigative, and negotiation skills.
• Excellent communication, interpersonal, and client management abilities.
• Proficiency with claims software and standard office tools.

Aufgaben

• Investigate, assess and validate high net worth claims with accurate information.
• Review policy wordings to determine coverage and exclusions.
• Liaise with policyholders, loss adjusters, legal professionals and other parties.
• Negotiate settlements within delegated authority, ensuring fairness and compliance.
• Manage a portfolio of complex claims with timely updates to management and clients.
• Identify fraud indicators and escalate as per protocols.
• Provide empathetic guidance to policyholders throughout the process.
• Stay informed on industry practices and regulatory changes affecting claims.

Kenntnisse

Claims adjustment

Negotiation

Analytical thinking

Client management

Communication

Ausbildung

Degree in insurance or related field

Tools

Claims management software

Jobbeschreibung

Placements24 is seeking an experienced Claims Adjuster in Cape Town to manage end-to-end processing for high net worth clients. You will investigate, evaluate, and negotiate complex claims with discretion and financial acumen, maintaining excellent client relations.

The role requires a minimum of 4 years in high net worth claims, strong negotiation skills, and proficiency with claims software. Office-based position with opportunities for professional development in a client-focused environment.