Senior Claims Administrator – High Net Worth (Hybrid)

Placements24; Mbombela (Nelspruit); Hybrid; ZAR 420,000 - 620,000; Full time

Benefits offered by this job

Medical aid

Life assurance

Retirement fund

Professional development

Hybrid work arrangement

Job summary

Placements24 in Nelspruit, Mpumalanga, seeks a Senior Claims Administrator to manage high net worth insurance claims with discretion and professionalism. The role demands strong client communication, meticulous records, and expertise across property, personal effects, and liability policies.

You will liaise with loss adjusters and legal experts, support junior staff, and ensure compliance with regulatory standards.

Qualifications

• Minimum 6 years experience in claims administration, with emphasis on high net worth or specialist portfolios.
• In-depth knowledge of policies covering property, personal effects, liability and assets for HNW individuals.
• Excellent communication and client relationship management skills.
• Strong organizational abilities and meticulous attention to detail.
• Proficiency with claims management systems and standard office software.
• Discretion and high professionalism essential.
• Relevant insurance certifications are advantageous.

Responsibilities

• Manage a portfolio of high net worth insurance claims.
• Assess claim validity, policy coverage, and liabilities.
• Communicate with high net worth clients professionally.
• Liaise with loss adjusters, legal experts, and third parties.
• Maintain accurate records of claim-related activity.
• Process claim payments and settlements per policy terms.
• Address complex issues related to affluent clients.
• Ensure regulatory compliance and internal standards.
• Contribute to claims handling process improvements.
• Provide guidance to junior claims team members.

Skills

Claims administration

Client relationship management

Communication skills

Organizational skills

Discretion and professionalism

Education

Insurance certifications (advantageous)

Tools

Claims management software

MS Office

Job description

Placements24 in Nelspruit, Mpumalanga, seeks a Senior Claims Administrator to manage high net worth insurance claims with discretion and professionalism. The role demands strong client communication, meticulous records, and expertise across property, personal effects, and liability policies.

You will liaise with loss adjusters and legal experts, support junior staff, and ensure compliance with regulatory standards.