Senior Fleet & Dispatch Lead (Hybrid) - Rustenburg

Placements24; Rustenburg; Hybrid; ZAR 391,000 - 580,000; Full time

Benefits offered by this job

Hybrid work model

Competitive pay

Career growth opportunities

Job summary

Placements24 is seeking a Senior Delivery Fleet Coordinator in Rustenburg to optimize the daily delivery network. The role blends on-site oversight with remote work, requiring collaboration with dispatch, drivers, and management to meet service targets.

You will lead route planning, monitor driver performance, and drive improvements in efficiency, safety, and customer satisfaction within a dynamic e-commerce logistics setup.

Qualifications

• Minimum of 5 years of experience in fleet coordination or similar role within Driving & Transport industries.
• Proven track record in optimizing delivery routes and managing driver performance.
• Strong understanding of fleet management software and GPS tracking systems.

Responsibilities

• Oversee daily dispatch and scheduling of the delivery fleet to maximize efficiency and meet targets.
• Monitor driver activities and provide real-time support while ensuring adherence to schedules and policies.
• Analyze delivery data to identify trends and opportunities for route optimization and cost reduction.
• Coordinate vehicle maintenance schedules to minimize downtime and ensure fleet reliability.
• Liaise with warehouse operations and customer service to ensure seamless end-to-end delivery processes.
• Manage driver performance, provide feedback, coaching, and conduct performance reviews.
• Address and resolve customer complaints or delivery issues promptly and professionally.
• Ensure compliance with safety regulations and legal requirements in transportation.
• Assist in onboarding and training of new drivers and dispatch personnel.
• Contribute to strategic planning for fleet expansion and operational improvements.

Skills

Fleet coordination

Dispatch management

Driver coordination

GPS tracking

Leadership

Communication

Route optimization

Problem solving

Teamwork

Tools

Fleet management software

Job description

Placements24 is seeking a Senior Delivery Fleet Coordinator in Rustenburg to optimize the daily delivery network. The role blends on-site oversight with remote work, requiring collaboration with dispatch, drivers, and management to meet service targets.

You will lead route planning, monitor driver performance, and drive improvements in efficiency, safety, and customer satisfaction within a dynamic e-commerce logistics setup.