Senior Fine-Dining Operations Leader

Placements24; KwaZulu-Natal; On-site; ZAR 700,000 - 900,000; Full time

Benefits offered by this job

Competitive salary package

Performance-based bonuses

Professional development

Employee discounts

Relocation assistance

Job summary

Placements24 is seeking a Senior Restaurant Manager for a flagship restaurant in Pietermaritzburg, KwaZulu-Natal. The role requires hands-on leadership to oversee front-of-house and drive guest satisfaction, staff development and financial performance.

The successful candidate will have 5+ years in senior hospitality management, strong leadership, budgeting skills and knowledge of wine pairings, with a focus on high-end service standards and operational excellence.

Qualifications

• Minimum of 5 years in a senior hospitality management role, preferably fine dining.
• Strong leadership, team management and motivational skills.
• Financial acumen including budgeting, cost control and P&L management.
• Excellent communication and guest service orientation.
• Knowledge of F&B operations and wine pairings.
• Experience with restaurant management software and POS systems.

Responsibilities

• Oversee daily restaurant operations and ensure smooth service.
• Train and mentor front-of-house staff to deliver exceptional guest experiences.
• Develop strategies to improve efficiency and profitability.
• Control inventory, manage food and beverage costs, and purchasing.
• Ensure health, safety and hygiene compliance.
• Address customer feedback promptly and professionally.
• Collaborate with executive chef on menus and promotions.
• Meet or exceed revenue and profitability targets.
• Maintain high standards of service, ambiance and guest satisfaction.

Skills

Leadership

Team management

Budgeting / P&L

Communication

Guest service

POS systems

Education

Diploma in Hospitality Management

Tools

Restaurant management software

POS systems

Job description

Placements24 is seeking a Senior Restaurant Manager for a flagship restaurant in Pietermaritzburg, KwaZulu-Natal. The role requires hands-on leadership to oversee front-of-house and drive guest satisfaction, staff development and financial performance.

The successful candidate will have 5+ years in senior hospitality management, strong leadership, budgeting skills and knowledge of wine pairings, with a focus on high-end service standards and operational excellence.