Senior Executive Assistant - Remote, AI-Driven Ops & Outreach

Virtustant; South Africa; Remote; ZAR 995,000 - 1,492,000; Full time

Benefits offered by this job

Remote work

Job summary

Virtustant is seeking a Senior Executive Assistant to support the CEO and managing partner, coordinating client communications, drafting outreach in the partners' voice, and driving AI-driven workflow automation. You will use Claude and ChatGPT daily for research, drafting, and analysis, and manage CRM and pipeline follow-ups.

The role is full-time and remote, with a heavy focus on organization, process improvement, and maintaining relationships with clients to uncover new revenue opportunities.

Qualifications

• Several years of executive support experience for a CEO or managing partner in a professional services firm.
• Excellent written and spoken English with clear communication.
• Daily use of AI tools (Claude, ChatGPT) and comfort with agent or no-code workflow builders.
• Experience with CRMs and pipeline tracking; fast learner who improves processes.
• C2 English level.

Responsibilities

• Track every client and prospect conversation and ensure timely follow-ups.
• Draft outreach emails in the partners' voice.
• Review CRM pipeline, flag stalled opportunities and plan next steps.
• Follow up with existing clients to maintain relationships and surface revenue.
• Own partners' calendars and manage meeting logistics.
• Prepare meetings with briefs, agendas, and materials.
• Translate complex instructions into clear AI-driven workflows.
• Capture actions during long calls and progress multiple tasks.
• Use Claude and ChatGPT daily for research, drafting, and analysis.
• Work with internal AI agents to build automated workflows.
• Describe processes clearly for AI builders to implement as workflows.
• Continuously look for ways to reduce manual work and improve team operations.

Skills

Executive support

CRM experience

AI tools Claude ChatGPT

No-code workflow builders

English proficiency

Tools

CRM software

Microsoft Office

Google Workspace

Job description

Virtustant is seeking a Senior Executive Assistant to support the CEO and managing partner, coordinating client communications, drafting outreach in the partners' voice, and driving AI-driven workflow automation. You will use Claude and ChatGPT daily for research, drafting, and analysis, and manage CRM and pipeline follow-ups.

The role is full-time and remote, with a heavy focus on organization, process improvement, and maintaining relationships with clients to uncover new revenue opportunities.