Senior E-commerce Retail Manager

Placements24; Randburg; Hybrid; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Fully remote position

Performance bonuses

Health insurance

Paid time off

Professional development

Job summary

Placements24 is seeking a high-level Senior E-commerce Retail Manager to lead our online operations remotely, shaping strategy and driving growth across the digital storefront.

You will manage a remote team of online specialists, optimize website performance, digital marketing, and order fulfillment, with a strong emphasis on data-driven decision making and superior customer experience.

Qualifications

• 7+ years in e-commerce management and online retail operations.
• Demonstrated revenue growth for online businesses.
• Expertise in digital marketing, SEO/SEM, social media.

Responsibilities

• Develop and execute a comprehensive e-commerce strategy to drive revenue growth and market share.
• Oversee all aspects of the online store, including website management, product merchandising, and user experience optimization.
• Lead and mentor a remote team of e-commerce professionals, including digital marketers, content creators, and customer support specialists.
• Manage digital marketing campaigns, SEO/SEM, and social media strategies to increase online visibility and customer acquisition.
• Analyze e-commerce data and customer behavior to identify trends, opportunities, and areas for improvement.
• Ensure seamless integration between the e-commerce platform and other business systems, such as inventory and CRM.

Job description

About the Role

Our client is seeking a seasoned and strategic Senior E-commerce Retail Manager to lead their online retail operations entirely remotely. This pivotal role will oversee the strategy, development, and execution of the company's e-commerce platform, driving online sales growth and enhancing the digital customer experience. You will manage a diverse team of online specialists, working collaboratively to optimize website performance, digital marketing efforts, and order fulfillment processes. This is an exceptional opportunity for an experienced e-commerce leader who thrives in a fully remote environment and is passionate about leveraging technology and data to achieve ambitious online retail goals, shaping the future of digital commerce from anywhere.

Key Responsibilities

• Develop and execute a comprehensive e-commerce strategy to drive revenue growth and market share.
• Oversee all aspects of the online store, including website management, product merchandising, and user experience optimization.
• Lead and mentor a remote team of e-commerce professionals, including digital marketers, content creators, and customer support specialists.
• Manage digital marketing campaigns, SEO, SEM, and social media strategies to increase online visibility and customer acquisition.
• Analyze e-commerce data and customer behavior to identify trends, opportunities, and areas for improvement.
• Ensure seamless integration between the e-commerce platform and other business systems, such as inventory and CRM.

Requirements

• Extensive experience (7+ years) in e-commerce management and online retail operations.
• Proven track record of driving significant revenue growth for online businesses.
• Strong understanding of digital marketing, SEO, SEM, social media, and content strategy.
• Experience with e-commerce platforms (e.g., Shopify, Magento, WooCommerce) and analytics tools (e.g., Google Analytics).
• Exceptional leadership, strategic thinking, and remote team management skills.
• Bachelor's degree in Business, Marketing, E-commerce, or a related field; MBA is a plus.

Benefits

• Highly competitive salary with significant performance-based bonuses.
• Fully remote position offering unparalleled flexibility and autonomy.
• Premium health, dental, and vision insurance coverage.
• Generous paid time off and professional development opportunities.
• Opportunity to lead a cutting-edge e-commerce division with direct impact.