Senior Debtors Controller

Bidvest Bank; Johannesburg; On-site; ZAR 350,000 - 500,000; Full time

Job summary

Bidvest Bank is seeking a qualified Senior Debtors Controller to oversee the debtors/accounts receivable function, ensuring timely collections and maintaining regulatory compliance. You will have 3-5 years of experience in banking or corporate finance, strong analytical skills, and excellent communication abilities.

This role involves managing relationships with customers, preparing monthly reports, and identifying process improvements to enhance efficiency. The successful candidate will support the Bank’s financial objectives and uphold internal governance standards.

Qualifications

• 3 – 5 years' experience in a similar role, preferably in banking or corporate finance.
• Excellent analytical, problem-solving, and reporting skills.

Responsibilities

• Manage debtors and ensure timely collections.
• Prepare reports for management and maintain records.
• Facilitate positive customer relationships.

Skills

Advanced clerical, financial and reconciliation skills

Strong analytical and problem-solving abilities

Excellent communication and negotiation skills

Attention to detail and accuracy

Ability to work under pressure

Teamwork, leadership, and influence

Proficiency in financial systems and spreadsheets

Knowledge of compliance and regulatory requirements

Education

Diploma or Degree in Accounting, Finance or related Field

Tools

Advanced Excel

Job description

Primary Purpose

The Senior Debtors Controller is responsible for managing and contributing to the efficient functioning of the Bank’s Debtors team by overseeing the full debtors/accounts receivable function. This includes ensuring the timely and accurate collection and allocation of funds from Bank customers, as well as the recovery of outstanding debt from both corporate and personal customers. The role involves escalating aged or problematic accounts, supporting profitability through strategic management of debtor portfolios, and maintaining strong customer relationships. The Senior Debtors Controller ensures compliance with regulatory requirements, implements effective strategies, and provides accurate, timely reporting on activities. Through these efforts, the role enables effective recovery of outstanding debt, supports the Bank’s financial objectives, and upholds internal policies and governance standards.

Minimum Requirements

Qualifications

• Diploma or Degree in accounting, Finance or any related Field

Experience

• 3 – 5 years' experience in a similar role preferably in banking or corporate finance.

Technical Competencies

• Advanced clerical, financial and reconciliation skills
• Strong analytical, problem-solving, and reporting abilities
• Excellent communication and negotiation skills
• Attention to detail and accuracy
• Ability to work under pressure and meet deadlines
• Teamwork, leadership, and influence
• Proficiency in financial systems, spreadsheets, and automation tools
• Knowledge of relevant compliance and regulatory requirements

KEY ACCOUNTABILITIES

Debtors Management & Collections

• Monitor aging analysis and follow up on overdue or problematic accounts
• Create and process credit/debit notes, journals, and manual debit orders or refunds
• Capture, download, and send invoices and credit notes to customers
• Reconcile accounts, resolve discrepancies, and follow up on unallocated funds
• Escalate non-payment to sales or legal collections managers
• Generate daily and monthly aging reports and performance analytics

Customer Relationship and Support

• Assist internal stakeholders with queries
• Provide debtor balances, exposure, statements, and other documents as requested
• Advise other relevant departments on payments received
• Maintain positive relationships with customers and internal teams

Reporting and Data Management

• Prepare monthly reports for senior management and credit committees
• Compile and maintain accurate records, relevant to the position and department
• Ensure timely and accurate data entry, analysis, and reportingUse advanced Excel and automation tools for financial analysis

Compliance & Process Improvement

• Ensure all actions and documentation comply with internal policies and relevant regulatory requirements
• Identify and implement process improvements to enhance efficiency and accuracy
• Maintain organized filing systems for audit and governance purposes

Stakeholder Engagement

• Build and maintain positive relationships with internal and external stakeholders
• Communicate and negotiate effectively to resolve payment issues and discrepancies
• Collaborate with sales, operations, and finance teams to support business objectives

This position is advertised in line with our commitment to Employment Equity.