Senior Client Experience & Sales Lead (In-Office)

Mirna Butler Recruitment; Midrand; Remote; ZAR 167,000 - 223,000; Full time

Job summary

Mirna Butler Recruitment client in Midrand seeks a Senior Remote Assistant to join their team in a full-time, on-site role. Despite the title, this is not a remote position and the successful candidate will create a welcoming and professional experience for every client.

If you are energetic, well-presented and driven to deliver exceptional client service, you will interact with a diverse range of clients daily, welcome them warmly, and support sales and practice objectives while maintaining a

Qualifications

• Matric
• Sales and/or customer-facing experience preferred
• Administrative experience advantageous
• Fluent in Afrikaans and English
• Able to work in a fast-paced, people-focused practice environment
• Must work retail hours (45 hours per week) including weekends on rotation with every second weekend off
• Full-time, practice-based position and not remote

Responsibilities

• Welcome clients warmly in a professional manner and create a positive first impression
• Build strong professional relationships with clients and demonstrate excellent interpersonal skills
• Engage daily with new people and adapt communication to different personalities and needs
• Create a welcoming environment where clients feel valued and at ease
• Communicate clearly and professionally with clients, colleagues and stakeholders
• Deliver high standards of customer service and identify client needs to promote suitable products and services
• Contribute toward achieving sales targets and practice objectives through a proactive, results-oriented approach
• Represent the practice professionally during all client interactions and maintain a high standard of service

Skills

Verbal communication

Interpersonal skills

People skills

Professional appearance

Customer-focused

Communication with clients

Teamwork

Initiative

Job description

Mirna Butler Recruitment client in Midrand seeks a Senior Remote Assistant to join their team in a full-time, on-site role. Despite the title, this is not a remote position and the successful candidate will create a welcoming and professional experience for every client.

If you are energetic, well-presented and driven to deliver exceptional client service, you will interact with a diverse range of clients daily, welcome them warmly, and support sales and practice objectives while maintaining a