Senior Case Manager - Youth Development

Placements24; Cape Town; On-site; ZAR 360,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Leadership development

Community impact projects

Job summary

Placements24 is seeking a Senior Case Manager to lead and implement youth support programs in Cape Town. The role centers on managing a caseload of young people, coordinating interventions and partnering with schools, employers and agencies to deliver holistic services.

The ideal candidate holds a relevant Bachelor's degree with at least 5 years in case management, including seniority, and demonstrates strong crisis management and collaborative skills to empower youth toward positive futures.

Qualifications

• Bachelor's degree in Social Work, Psychology, Sociology, Youth Development or related field.
• Minimum 5 years of experience in case management, youth work, or social services with at least 2 years in a senior/supervisory role.
• Experience working with at-risk youth and understanding adolescent development.
• Strong assessment, intervention and crisis management skills.
• Excellent organizational, time management and record-keeping abilities.
• Exceptional interpersonal and communication skills with diverse youth.

Responsibilities

• Manage a complex caseload of young people with intensive case management and support.
• Develop, implement and monitor individualized action plans for educational, vocational and personal development goals.
• Conduct thorough assessments to identify needs, strengths and barriers.
• Facilitate access to resources including schools, employment, counseling, and social services.
• Build relationships with schools, employers and community organizations in Cape Town.
• Provide crisis intervention and support to clients and families.
• Supervise and mentor junior case managers and support staff.
• Maintain accurate client records and prepare progress reports for management and stakeholders.
• Contribute to program development and evaluation.

Skills

Case management

Crisis intervention

Assessment & planning

Interpersonal skills

Time management

Education

Bachelor's degree in Social Work

Master's degree advantageous

Job description

About the Role

Our client, a dynamic non-profit organization focused on youth empowerment and development, is actively seeking a dedicated and experienced Senior Case Manager to oversee and implement crucial support programs within Cape Town . This senior position requires a leader passionate about guiding young people towards positive futures, addressing challenges such as unemployment, education gaps, and social reintegration. You will be responsible for managing a caseload of young individuals, coordinating interventions, and collaborating with community partners to ensure comprehensive support. This role offers the opportunity to shape impactful youth initiatives and contribute significantly to the social fabric of Cape Town . The position is based within our vibrant community center, fostering direct engagement.

Key Responsibilities

• Manage a complex caseload of young people, providing intensive case management and support services.
• Develop, implement, and monitor individualized action plans for clients, focusing on educational, vocational, and personal development goals.
• Conduct thorough assessments to identify client needs, strengths, and potential barriers to success.
• Facilitate client access to resources and services, including educational institutions, employment opportunities, counseling, and social support networks.
• Build and maintain strong collaborative relationships with schools, employers, government agencies, and other community organizations in Cape Town .
• Provide crisis intervention and support to clients and their families during challenging times.
• Supervise and mentor junior case managers and support staff, fostering a team-oriented approach.
• Maintain accurate and up-to-date client records and prepare regular progress reports for management and stakeholders.
• Contribute to program development and evaluation, identifying areas for improvement and innovation.

Requirements

• A Bachelor's degree in Social Work, Psychology, Sociology, Youth Development, or a related field.
• A Master's degree is advantageous.
• Minimum of 5 years of experience in case management, youth work, or social services, with at least 2 years in a senior or supervisory role.
• Demonstrated expertise in working with at-risk youth and understanding adolescent development.
• Excellent assessment, intervention, and crisis management skills.
• Strong organizational and time management abilities, with meticulous attention to detail in record-keeping.
• Exceptional interpersonal and communication skills, capable of engaging effectively with young people from diverse backgrounds.
• Proficiency in relevant software for case management and reporting.
• A deep understanding of the social and economic challenges facing youth in Cape Town .
• Ability to work collaboratively within a team and independently manage workload.

Benefits

• Competitive salary and benefits package.
• Significant opportunities for professional growth and leadership development.
• A meaningful role making a profound difference in the lives of young people.
• Supportive team environment committed to achieving positive outcomes.
• Regular engagement in impactful community projects within Cape Town .