Senior Business Analyst - Core Banking & Digital Transformation

Reverside; Johannesburg; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

Reverside is seeking an experienced Senior Business Analyst to support digital transformation and core banking initiatives in the retail banking sector. The role centers on translating complex business requirements into functional solutions, managing Agile backlogs and documenting processes to ensure regulatory alignment.

The candidate will lead workshops, map customer journeys, craft Epics/User Stories, and collaborate with architects on API integrations, while ensuring compliance with NCA,

Qualifications

• 6–8 years of experience as a Functional Business Analyst.
• At least 4 years' experience within retail banking or financial services.
• Bachelor's degree in Information Systems, Computer Science, Business Management, Commerce or an equivalent quantitative field.
• Advanced Business Analysis Diploma (FTI or equivalent) advantageous.
• CBAP, PMI-PBA or SAFe Product Owner/Product Manager (POPM) certification advantageous.
• Strong understanding of unsecured lending, transactional banking accounts, card issuing/acquiring or digital KYC and customer onboarding.
• Experience working in Agile or Scaled Agile environments.
• Strong requirements elicitation, process modelling and stakeholder management experience.

Responsibilities

• Lead requirements-gathering workshops with business units, executives and technical stakeholders.
• Analyse and document end-to-end customer journeys, business requirements and operational dependencies.
• Translate business requirements into Epics, Features and detailed User Stories with clear acceptance criteria.
• Manage and refine functional backlogs using Agile and Scaled Agile methodologies.
• Document current-state (As-Is) and future-state (To-Be) business processes using BPMN 2.0.
• Identify process inefficiencies, operational bottlenecks and opportunities for improvement.
• Collaborate with Solution Architects and technical teams on APIs, system configurations and integration requirements.
• Advise Product Owners and business stakeholders on solution options, MVP scope, operational impacts and functional risks.
• Work with Quality Assurance teams to validate functional requirements and test coverage.
• Support implementation activities, deployment cycles, production rehearsals and post-go-live stabilisation.
• Ensure business solutions align with applicable banking regulations and compliance requirements.

Skills

Senior Business Analysis

Requirements Elicitation

Agile

SAFe

User Stories

Epics & Features

BPMN 2.0

Business Process Modelling

Retail Banking

Core Banking

Unsecured Lending

Digital KYC

API Integration

SQL

NCA

POPIA

FSCA

TCF

Education

Bachelor's degree in Information Systems, Computer Science, Business Management, Commerce or equivalent

Advanced Business Analysis Diploma (FTI or equivalent) advantageous

CBAP, PMI-PBA or SAFe POPM certification advantageous

Tools

Jira

Confluence

Azure DevOps

Signavio

ARIS

Visio

Job description

Reverside is seeking an experienced Senior Business Analyst to support digital transformation and core banking initiatives in the retail banking sector. The role centers on translating complex business requirements into functional solutions, managing Agile backlogs and documenting processes to ensure regulatory alignment.

The candidate will lead workshops, map customer journeys, craft Epics/User Stories, and collaborate with architects on API integrations, while ensuring compliance with NCA,