Senior Business Analyst

Salt; Wes-Kaap; Hybrid; ZAR 900,000 - 1,200,000; Full time

Job summary

Salt is seeking a Senior Business Analyst for a Cape Town-based full-time contract with hybrid work. You will lead analysis across a complex, multi-region programme, focusing on core platform integration (M365), governance, data reconciliation, and business process redesign.

The role requires independent leadership across business and technology, translating needs into functional specifications, validating designs with architects and vendors, and ensuring auditable, compliant processes

Qualifications

• 5+ years of business analysis experience across technology-led change initiatives.
• Strong governance, risk, and control framework knowledge.
• Experience with system integrations and IAM governance — required.
• Proven ability to manage senior stakeholders across multiple regions and drive alignment.
• Bachelor's degree in Information Systems, Business, Computer Science, or equivalent.

Responsibilities

• Lead end-to-end requirements definition and documentation across business and technical workstreams.
• Conduct current-state and target end-state process analysis — identify gaps and control weaknesses.
• Translate business, compliance, and security needs into functional and technical specifications.
• Collaborate with architects, engineers, and vendors to validate designs against requirements.
• Define and document user journeys, workflows, and data models for design support.
• Perform data reconciliation across systems to ensure data integrity.
• Support testing and validation including functional testing and UAT.
• Ensure solutions align with IT governance and GDPR obligations.
• Provide analysis to support Change Manager and stakeholders.
• Facilitate workshops with business and technical teams to elicit requirements.

Skills

Requirements definition

Stakeholder management

Data reconciliation

Process mapping

AGILE/hybrid delivery

IAM governance

Cross-regional coordination

Education

Bachelor's degree in Information Systems/Business/CS

Tools

AD

Azure AD

SSO

MFA

Job description

Senior Business Analyst | Full-Time Contract | Cape Town (Hybrid)

About the Role

A high-profile technology integration programme within a global organisation is looking for a Senior Business Analyst to lead analysis across a complex, multi-region initiative. The focus is on core platform integration (M365) and broader migration activities — spanning governance, compliance, data reconciliation, and business process redesign.

This is a visible, senior role that requires someone who can operate independently across business, technology, and delivery teams without hand-holding. You'll be the bridge between stakeholders at all levels and across multiple regions, ensuring requirements are defined, solutions are fit for purpose, and processes remain auditable and compliant.

Due to the high volume of applications expected, candidates who have not received feedback within two weeks of applying should consider their application unsuccessful.

Key Responsibilities

• Lead end-to-end requirements definition and documentation across business and technical workstreams
• Conduct current-state and target end-state process analysis — identifying gaps, optimisation opportunities, and control weaknesses
• Translate business, compliance, and security needs into functional and technical specifications
• Collaborate with architects, engineers, and vendors to validate solution designs against business and compliance requirements
• Define and document user journeys, workflows, and data models to support process and system design
• Perform data reconciliation across systems and sources to ensure accuracy, completeness, and integrity of migrated data
• Support testing and validation including functional testing, UAT, and controls verification aligned with internal audit and risk frameworks
• Ensure solutions, pilot activities, and data handling align with IT governance, information security policy, and GDPR obligations
• Provide process, stakeholder, and impact analysis to support the Change Manager
• Facilitate workshops with business stakeholders, technical SMEs, and delivery teams to elicit and validate requirements
• Capture lessons learned and define exit criteria to support transition from pilot to broader rollout

Requirements

• 5+ years of business analysis experience across technology-led change initiatives
• Strong governance, risk, and control framework knowledge
• Experience with system integrations and identity and access management (IAM) governance — required
• Proven ability to manage senior stakeholders across multiple regions and drive alignment under competing priorities
• Strong data reconciliation and process mapping capability
• Comfortable working in Agile and hybrid delivery frameworks
• Working knowledge of IAM and directory technologies (AD, Azure AD, SSO, MFA) advantageous
• Bachelor's degree in Information Systems, Business, Computer Science, or equivalent
• CBAP or CCBA certification advantageous

Ideal Background

• Experience on complex business integrations or mergers across multiple jurisdictions
• Track record in large, complex corporate environments where governance and audit standards are non-negotiable
• Knowledge of GDPR and relevant regulatory compliance frameworks
• Employment type: Full-time contract
• Location: Cape Town, hybrid (3 days in office, 2 days remote)