Senior Banking Process Engineer – Transformation

Africonology; Johannesburg; On-site; ZAR 1,000,000 - 1,500,000; Part time

Job summary

Africonology is seeking a Senior Process Engineer – Banking to lead end-to-end process improvements across banking operations, customer journeys and technology transformation programmes in Johannesburg. The role focuses on governance, design and digital enablement with senior stakeholder collaboration.

You will drive efficiencies, controls and benefits realisation, modelling with BPMN and supporting automation initiatives while mentoring junior analysts and coordinating with delivery teams.

Qualifications

• 7+ years’ experience in business process engineering, analysis or optimisation.
• Banking or financial services experience essential.
• Proven experience leading complex process improvement or transformation initiatives across multiple business functions.
• Strong experience in process modelling, control design, stakeholder facilitation and benefits measurement.

Responsibilities

• Lead process engineering initiatives across banking operations, customer journeys and technology transformation programmes.
• Assess complex end-to-end processes to identify inefficiencies, bottlenecks, duplication, operational risks and control weaknesses.
• Design current-state and future-state processes using BPMN, value-stream mapping and service workflow models.
• Facilitate workshops with senior stakeholders to agree process designs, priorities, ownership and implementation decisions.
• Develop improvement recommendations and business cases supported by measurable benefits.
• Define process standards, business rules, controls, performance indicators and accountability.
• Ensure process designs align with business strategy, enterprise architecture, risk requirements and regulatory obligations.
• Identify and assess opportunities for workflow automation, RPA, system integration and digital self-service.
• Partner with Business Analysts, Feature Analysts, Solution Architects and delivery teams to implement process changes.
• Lead process impact assessments and support UAT, operational readiness and implementation sign-off.
• Establish process governance, maintain repositories and ensure documentation remains accurate and auditable.
• Monitor benefits realisation and recommend corrective actions where improvements fall short.
• Review process deliverables and mentor junior analysts and process practitioners.

Skills

Process engineering

Stakeholder management

Leadership

Facilitation

Documentation

Education

Bachelor-level degree or diploma in Business Management/Info Systems/IT

Certification in BPM/Lean Six Sigma/Business Analysis/Process Engineering (advantageous)

Tools

ARIS

Bizagi

Visio

Sparx Enterprise Architect

SQL

Power BI

Job description

Africonology is seeking a Senior Process Engineer – Banking to lead end-to-end process improvements across banking operations, customer journeys and technology transformation programmes in Johannesburg. The role focuses on governance, design and digital enablement with senior stakeholder collaboration.

You will drive efficiencies, controls and benefits realisation, modelling with BPMN and supporting automation initiatives while mentoring junior analysts and coordinating with delivery teams.