Senior Banking Operations Leader — Growth & Impact

Placements24; Stellenbosch; On-site; ZAR 900,000 - 1,500,000; Full time

Benefits offered by this job

Bonuses

Medical aid

Pension fund

Career growth

Professional development

Stable employer

Job summary

Placements24 is seeking a Senior Operations Manager to oversee banking operations in Stellenbosch, Western Cape. The role emphasizes leadership, process optimization, risk management, and regulatory compliance to ensure efficient daily banking activities.

You will manage teams, implement policies, monitor performance, and collaborate across departments to deliver high-quality client service in a demanding on-site environment.

Qualifications

• Bachelor's degree in a relevant field is required.
• 6+ years in banking operations management or a similar role.
• Proven leadership and team management experience.
• Strong knowledge of banking products, services, and processes.
• Excellent analytical and decision-making skills.
• Experience with regulatory compliance in banking.
• Full-time work eligibility in South Africa.

Responsibilities

• Oversee and manage day-to-day operations of banking departments, ensuring smooth workflow.
• Develop and implement operational policies, procedures, and best practices.
• Lead, mentor, and motivate operational teams to achieve targets.
• Monitor performance metrics; identify improvements and implement actions.
• Ensure compliance with banking regulations, internal policies, and legal requirements.
• Manage operational budgets and control costs.
• Identify and mitigate operational risks with strong internal controls.
• Drive process improvements to boost efficiency and quality of service.
• Collaborate with other departments for seamless operations.
• Handle escalated client issues and ensure timely resolution.

Skills

Leadership

Stakeholder management

Analytical thinking

Problem solving

Communication

Banking operations knowledge

Regulatory compliance

Education

Bachelor's degree in Business Administration/Finance/Operations Management

Tools

Banking software

Operational management systems

Job description

Placements24 is seeking a Senior Operations Manager to oversee banking operations in Stellenbosch, Western Cape. The role emphasizes leadership, process optimization, risk management, and regulatory compliance to ensure efficient daily banking activities.

You will manage teams, implement policies, monitor performance, and collaborate across departments to deliver high-quality client service in a demanding on-site environment.