Senior Azure Platform Engineer 3rd Line Support

Capital Edge Recruitment; Cape Town; On-site; ZAR 900,000 - 1,300,000; Full time

Job summary

Capital Edge Recruitment has partnered with a UK IT MSP with offices in Cape Town to recruit an IT Platform Engineer (3rd Line) for their Cape Town team. The role is senior and client-facing, delivering 3rd line support and project work across multiple accounts.

You will provide incident management for Windows Server and Azure, mentor colleagues, and contribute to service improvements while producing technical documentation.

Qualifications

• 5–10 years’ experience with Windows Server and Active Directory in an enterprise environment.
• Strong PowerShell scripting ability.
• Solid hands-on experience across core Azure services: VMs, Key Vaults, Bastion, Azure Policy, Storage Accounts, Virtual Networks, NSGs, Azure AD, MFA, CA, Load Balancers, App Gateways, Backups and Azure Arc.
• Azure certifications (Administration, Solutions Architect, Virtual Desktop) advantageous.
• ITIL Foundation exposure useful.

Responsibilities

• Provide 3rd line incident management, diagnosis, investigation and resolution, across cloud environments.
• Deliver remote technical project implementations for clients.
• Work closely with service desk, technical teams and vendors to resolve issues within SLA.
• Communicate progress and solutions clearly with internal teams and customers.
• Mentor less experienced team members and contribute ideas for service improvement.
• Compile technical documentation and user guides.

Skills

Windows Server

Active Directory

PowerShell

Stakeholder management

English communication

Tools

Azure VMs

Key Vault

Bastion

Azure Policy

Storage Accounts

Virtual Networks

NSGs

Azure AD

MFA

Conditional Access

Load Balancers

Application Gateways

Backups

Azure Arc

Job description

Capital Edge Recruitment has partnered with a UK IT MSP with offices in Cape Town to recruit an IT Platform Engineer (3rd Line) for their Cape Town team. The role is senior and client-facing, delivering 3rd line support and project work across multiple accounts.

You will provide incident management for Windows Server and Azure, mentor colleagues, and contribute to service improvements while producing technical documentation.