Senior Automotive Workshop Manager

Placements24; Klerksdorp; On-site; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Health insurance

Retirement fund contributions

Paid leave

Training & development

Employee discounts

Job summary

Placements24 in Klerksdorp, North West, South Africa, seeks a Senior Automotive Workshop Manager to lead a busy service centre. You will oversee daily workshop operations, manage technicians and service advisors, and ensure high service quality while driving profitability.

The role requires 5+ years in workshop management, strong technical know-how, and proven leadership. A valid driver’s license and safety compliance knowledge are essential. Competitive salary and benefits offered.

Qualifications

• Minimum 5 years in automotive workshop management or senior supervisory role.
• Strong technical understanding of automotive systems and repair procedures.
• Proven experience in managing and leading a team of technicians.
• Excellent organizational, time management, and problem-solving skills.
• Proficiency in using workshop management software and diagnostic tools.
• Strong financial acumen, including budgeting and cost control.
• Relevant automotive certifications or qualifications are a strong advantage.

Responsibilities

• Oversee all daily operations of the automotive workshop, ensuring efficiency and productivity.
• Manage, train, and motivate a team of automotive technicians and service advisors.
• Implement and enforce high standards for quality control and customer service.
• Develop and manage workshop schedules, ensuring optimal allocation of resources and timely completion of work.
• Control inventory of parts and supplies, manage ordering processes, and maintain stock levels.
• Ensure compliance with health, safety, and environmental regulations.
• Manage workshop budgets, control expenses, and drive profitability.
• Handle customer inquiries, complaints, and ensure resolution to maintain satisfaction.
• Maintain all workshop equipment and ensure it is in good working order.
• Collaborate with management on strategic planning and business development.
• Implement and refine operational procedures for continuous improvement.
• Stay updated on the latest automotive technologies and industry best practices.

Skills

Team leadership

Workshop management

Budgeting

Customer service

Diagnostics tools

Health & safety

Communication

Driver's license

Inventory control

Problem-solving

Job description

About the Role

Our client, a well-established and respected automotive service center in Klerksdorp , North West, is actively seeking an experienced and highly motivated Senior Automotive Workshop Manager. This leadership role is central to the smooth and efficient operation of the entire workshop. The ideal candidate will possess strong organizational, technical, and people management skills, with a proven ability to drive productivity, maintain high service quality, and ensure customer satisfaction. You will be responsible for managing a team of technicians, overseeing service operations, controlling inventory, and maintaining the workshop's profitability. This is an excellent opportunity for a seasoned professional to lead and grow within a supportive environment in Klerksdorp .

Key Responsibilities

• Oversee all daily operations of the automotive workshop, ensuring efficiency and productivity.
• Manage, train, and motivate a team of automotive technicians and service advisors.
• Implement and enforce high standards for quality control and customer service.
• Develop and manage workshop schedules, ensuring optimal allocation of resources and timely completion of work.
• Control inventory of parts and supplies, manage ordering processes, and maintain stock levels.
• Ensure compliance with all health, safety, and environmental regulations.
• Manage workshop budgets, control expenses, and drive profitability.
• Handle customer inquiries, complaints, and ensure resolution to maintain satisfaction.
• Maintain all workshop equipment and ensure it is in good working order.
• Collaborate with management on strategic planning and business development.
• Implement and refine operational procedures for continuous improvement.
• Stay updated on the latest automotive technologies and industry best practices.

Requirements

• Minimum of 5 years of experience in automotive workshop management or a senior supervisory role.
• Strong technical understanding of automotive systems and repair procedures.
• Proven experience in managing and leading a team of technicians.
• Excellent organizational, time management, and problem-solving skills.
• Proficiency in using workshop management software and diagnostic tools.
• Strong financial acumen, including budgeting and cost control.
• Excellent customer service and communication skills.
• Knowledge of health and safety regulations in an automotive environment.
• A valid driver's license.
• Ability to work under pressure and meet deadlines.
• Relevant automotive certifications or qualifications are a strong advantage.
• Experience with inventory management systems.

Benefits

• Annual salary of R, dependent on experience.
• Performance-based bonus structure.
• Comprehensive health insurance coverage.
• Contribution to a retirement fund.
• Opportunities for ongoing professional development and management training.
• Paid annual leave.
• A stable and supportive work environment.
• Employee discounts on vehicle servicing and parts.
• Potential for career advancement within the group.