Senior Application Specialist: FinTech Support & Automation

theapexgroup; Cape Town; On-site; ZAR 550,000 - 850,000; Full time

Job summary

The Apex Group in Cape Town is seeking a Senior Application Specialist to maintain and optimize financial software applications, support daily operations, and collaborate with international IT teams.

You will handle change and release processes, contribute to scripting and automation, and ensure seamless front-end, middleware, and back-end support with a focus on delivering client-centric solutions.

Qualifications

• Minimum of 5+ years in IT application support in financial services.
• Experience with Change and Release Management.
• Solid understanding of IT services and applications.
• Experience with Olympic Banking System is advantageous.
• Experience with ticketing tools like Service Now is an advantage.

Responsibilities

• Maintenance and support of the Applications landscape including reporting solution / interface
• Ensure adherence to change management and release management procedures
• Working closely with other team members and end users
• Contribution of releases in collaboration with development teams
• Support the development of customer centric systems and processes in collaboration with other business teams to deliver best in class customer experiences
• Ensure the application support included front end, middle ware and back-end system.
• Close attention to detail and diagnostic skills / ability to logically think problems through to a final resolution
• Participate actively to testing phase for new application development, enhancement.

Skills

IT Application Support

Change Management

IT Systems Understanding

Scripting (PowerShell)

Stakeholder Communication

Tools

SWIFT

FIX

SSRS

Abacus

ServiceNow

Globalscape

Job description

The Apex Group in Cape Town is seeking a Senior Application Specialist to maintain and optimize financial software applications, support daily operations, and collaborate with international IT teams.

You will handle change and release processes, contribute to scripting and automation, and ensure seamless front-end, middleware, and back-end support with a focus on delivering client-centric solutions.